Customer Service Advisor
£25,000-26,000 per annum
Customer Service Advisor
OA are currently working with a growing organisation and are looking to recruit a Customer Service Advisor to support in providing a strong customer experience as well as processing orders and updating the databases.
* Working Hours: Monday – Friday 08:00 – 17:00
* Salary: £25,000 - £26,000
* 20 days holiday plus bank holidays
* Free parking
* Staff discount
Key Responsibilities:
* Provide an exceptional customer experience across multiple platforms
* Ensure all orders are processed daily
* Maintain the customer database
* Explore customer needs and provide appropriate solutions
* Identify trends within the business to improve our overall customer experience
* Ensure that we deliver against our OTIF promise date
Minimum Requirements:
* Previous experience working within a customer service role
* Strong verbal and written communication skills
* Reliable and flexible
* Excellent attention to detail
* Computer literate
* Ability to prioritise workload
If you are interested in this position, please apply online with your CV.
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