National IT have an exciting opportunity for a talented IT Professional to join the Team. The role will support delivery through the project phases of a large scale warehouse automation project, and then transition to the onsite software and hardware support for the site. It will be demanding, challenging and fast-paced, but if candidates are ready to apply themselves and keep improving, it will be hugely rewarding, too.The ideal candidate must have experience of working within automated distribution centres and providing IT support to the end users from a software and hardware perspective. Knowledge and experience of working with IT teams to deliver successful software transformations is required. Experience with integrating and/or operating Manhattan Warehouse Management Systems into Automated Warehouses and the Warehouse Control Systems is desirable. Candidates will be located in Atherstone whilst the site is being constructed and then based permanently at Bardon. However, flexibility to travel is required.
Key Responsibilities:
1. Develops and maintain positive working relationships with the internal project teams and external partners to ensure close collaboration and successful transition to live.
2. Ensure the Warehouse Management System and Warehouse Control software uptime is maintained to the agreed service levels.
3. Coordinate software incidents across various DC applications and stakeholders, ensuring that accep...