Job summary We are seeking a reliable, dynamic and enthusiastic Car Park Administrator to join the Transport team at Dorset County Hospital. Providing information to visiting staff and visitors regarding parking arrangements. Answering telephone calls to the Dorset County Hospital NHS Foundation Trust premises in a polite and friendly manner and forwarding to the correct and relevant members of staff efficiently, in line with laid-down procedures. Providing information in response to internal and external enquiries, including those from the public and complainants. Have respect for patient confidentiality at all times. To maintain high standards of cleanliness and ensure that in all areas of your responsibility remain tidy. To assist in the investigation of complaints. Smart and professional appearance to self, work area and documentation Seeks to work with teams through influencing and negotiation The post holder may be required to work over their time, sometimes at short notice, in order to ensure the continual working of the premises and thus ensuring Trust/Patient care is not disrupted. Seeks to work with teams through influencing and negotiation. Collect, collate, evaluate and report information from a wide range of sources. Main duties of the job To provide comprehensive Administration Transport support to the Transport and car parking Team. To be courteous and helpful as first point of contact for all telephone and car park barrier enquiries including staff members, patient, and visitors for the Transport Team, at Dorset County Hospital NHS Foundation Trust to assist in the achievement of departmental objectives Working hours will be 06:00- 14:00 or 14:00-22:00 Monday to Friday About us The successful candidate will work without direct supervision ensuring an effective and efficient service is always provided, promoting a positive and professional image at all times. You will be well suited to the role if you have experience in customer service or an administration background. If you're seeking a new challenge in a dynamic environment this could be the role for you. At Dorset County Hospital we are proud of our team and our values of Integrity, Respect, Teamwork and Excellence and want our team members to truly embody these. Date posted 11 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Per Annum Contract Permanent Working pattern Full-time Reference number 405-25-EA069CPA-A Job locations Dorset County Hospital Williams Avenue Dorchester DT1 2JY Job description Job responsibilities Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification. Please contact us at Recruitmentdchft.nhs.uk if you are unable to view or download the attachment. For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online. Job description Job responsibilities Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification. Please contact us at Recruitmentdchft.nhs.uk if you are unable to view or download the attachment. For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online. Person Specification Education Essential GCSE (grade C or above) in English and Maths or equivalent Knowledge Essential Experience of working within a transport/courier environment Experience of setting up and maintaining office systems. Desirable Experience of working with a range of staff at all levels Experience in managing workload to meet deadlines and standards Experience of working with a car parking booking system Skills Essential Evidence of attention to detail and the ability to work without close supervision within broad procedural guidelines. Evidence of ability to make decisions within defined boundaries Evidence of ability to work as part of a team. Evidence of managing own workload Desirable Evidence of ability to communicate effectively with the general public and colleagues across a range of issues. An understanding of confidentiality and its place in the NHS Person Specification Education Essential GCSE (grade C or above) in English and Maths or equivalent Knowledge Essential Experience of working within a transport/courier environment Experience of setting up and maintaining office systems. Desirable Experience of working with a range of staff at all levels Experience in managing workload to meet deadlines and standards Experience of working with a car parking booking system Skills Essential Evidence of attention to detail and the ability to work without close supervision within broad procedural guidelines. Evidence of ability to make decisions within defined boundaries Evidence of ability to work as part of a team. Evidence of managing own workload Desirable Evidence of ability to communicate effectively with the general public and colleagues across a range of issues. An understanding of confidentiality and its place in the NHS Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Dorset County Hospital NHS Foundation Trust Address Dorset County Hospital Williams Avenue Dorchester DT1 2JY Employer's website https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)