What You'll Do
Closing date:
We're looking for a Customer Team Leader to join our team at Co-op. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
Key Responsibilities
* Friendly and thoughtful service – you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations.
* Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected.
* Make sure that the store remains safe, legal, and fully operational.
* Manage diligence checks and stock accuracy to make shopping a great experience for our customers.
* Support your store manager by deputising when they're not working and delivering a variety of HR processes.