THE MISSION
As a Department Manager you'll be growing a dynamic business within the department you’re in charge of to empower and develop your team; all to ensure that your local customers can get everything they need in your department to practice their favourite sports. Most importantly, you have to ensure they have an amazing shopping experience in the process.
Through a 3-month training period that covers business operations and management basics, you will face new adventures and challenges every day but with the support of your team. In a nutshell, your responsibilities will include:
Team leadership:
1. Recruit, train, and manage a team of Sport Advisors (sales assistants)
2. Mentor and lead the development of each team member within your department
3. Foster a collaborative and motivated work environment
4. Set performance goals and provide ongoing feedback
5. Conduct performance evaluations and manage scheduling effectively.
Sales and Customer Service:
6. Set sales goals and drive the team to achieve these targets
7. Ensure excellent customer service
8. Ensure that your team is trained to provide product knowledge and assistance to customers.
Merchandising and Inventory Management:
9. Ensure top-level and organized department displays
10. Manage inventory levels, including restocking and inventory counts.
11. Ensure that campaign materials and visual merchandising policies are implemented
Commercial Strategies:
12. In collaboration with our Commercial Team, prepare a commercial plan and stay updated on product knowledge within the department
13. Together with your store leader, define the product range to be offered to customers and sport practitioners
Reporting and Analysis:
14. Generate and analyze sales reports and key performance indicators (KPIs).
15. Use data to make informed decisions and adjustments to department strategies
Secure operational efficiency by becoming a Duty Manager
16. Implement and maintain operational procedures and policies during assigned duty hours
17. Lead the overall operational function of the store during assigned duty hours
18. Ensure compliance with company policies and safety regulations
THE PROFILE
19. An energetic self-starter preferably with strong leadership skills and a love for sport
20. People-centric and has a strong sense of service to help others
21. A game changer who can innovate retail
22. A motivativational person who nurtures the development of others
23. Invested in the development of yourself and others
THE MISSION
As a Department Manager you'll be growing a dynamic business within the department you’re in charge of to empower and develop your team; all to ensure that your local customers can get everything they need in your department to practice their favourite sports. Most importantly, you have to ensure they have an amazing shopping experience in the process.
Through a 3-month training period that covers business operations and management basics, you will face new adventures and challenges every day but with the support of your team. In a nutshell, your responsibilities will include:
Team leadership:
24. Recruit, train, and manage a team of Sport Advisors (sales assistants)
25. Mentor and lead the development of each team member within your department
26. Foster a collaborative and motivated work environment
27. Set performance goals and provide ongoing feedback
28. Conduct performance evaluations and manage scheduling effectively.
Sales and Customer Service:
29. Set sales goals and drive the team to achieve these targets
30. Ensure excellent customer service
31. Ensure that your team is trained to provide product knowledge and assistance to customers.
Merchandising and Inventory Management:
32. Ensure top-level and organized department displays
33. Manage inventory levels, including restocking and inventory counts.
34. Ensure that campaign materials and visual merchandising policies are implemented
Commercial Strategies:
35. In collaboration with our Commercial Team, prepare a commercial plan and stay updated on product knowledge within the department
36. Together with your store leader, define the product range to be offered to customers and sport practitioners
Reporting and Analysis:
37. Generate and analyze sales reports and key performance indicators (KPIs).
38. Use data to make informed decisions and adjustments to department strategies
Secure operational efficiency by becoming a Duty Manager
39. Implement and maintain operational procedures and policies during assigned duty hours
40. Lead the overall operational function of the store during assigned duty hours
41. Ensure compliance with company policies and safety regulations
THE PROFILE
42. An energetic self-starter preferably with strong leadership skills and a love for sport
43. People-centric and has a strong sense of service to help others
44. A game changer who can innovate retail
45. A motivativational person who nurtures the development of others
46. Invested in the development of yourself and others
BENEFITS
Get to enjoy the following benefits and perks:
47. Annual remuneration reviews
48. Healthy employee discount on all Decathlon products
49. Weekly Staff Sports/Activities
50. Cycle-to-Work Scheme
51. Intensive Learning and Development training via Decathlon Academy
… and many more
ABOUT DECATHLON
Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We believe that discovering new sports and being active – well, it’s an important part of life – and living well shouldn’t just be for a privileged few.