Job summary An exciting opportunity has arisen within the General Surgery Directorate to cover maternity leave on a one year fixed term contract. The Service Manager will cover St Richards and Worthing Hospitals sites This role will support the Directorate and Divisional senior management team through the co-ordination of performance monitoring, clinical governance reporting, project work, and with gathering relevant information / production of reports as required. Main duties of the job The post holder will be directly responsible for supporting and co- coordinating others to deliver timely and effective business support across for the Directorate, which will require strong planning, prioritising, administrative and organisational skills. Additionally, the post holder will be responsible for leading, developing and improving the overall management of administrative services for the Directorate and for the day to day line management of our leads and administration staff, ensuring all statutory and mandatory training requirements and appraisals are maintained. This role includes direct line management and support for the Surgical Rota Coordinators and oversight and management of the junior rotas About us At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hopethat in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex. Candidate information pack - University Hospitals Sussex NHS Foundation Trust Date posted 22 January 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year per annum Contract Fixed term Duration 12 months Working pattern Full-time, Flexible working Reference number 279-6744163-JAN25 Job locations St Richards Hospital/Worthing Hospital Chichester/Worthing PO19 6SE Job description Job responsibilities The role will involve directly managing our Directorate Support Manager in a range of duties including operational management of the acute pathway and patient flow, ensuring that administrative processes across the Directorate are coordinated and managed in order to deliver both governance and performance functions and an overall efficient service for all users. Job description Job responsibilities The role will involve directly managing our Directorate Support Manager in a range of duties including operational management of the acute pathway and patient flow, ensuring that administrative processes across the Directorate are coordinated and managed in order to deliver both governance and performance functions and an overall efficient service for all users. Person Specification Experience/Qualifications Essential Educated to degree level or equivalent professional experience Experience of managing performance activities in an NHS organisation Experience of managing people Experience of IT systems Experience of training and coaching staff Desirable Project Management Qualification Knowledge of NHS national targets including RTT and elective pathways Experiencing managing rotas and complex schedules Skills Essential Presentational skills: To interpret complex information and take appropriate action and provide expert advice as a result. To interpret trends in complex occurrences or complaints and take appropriate action and/or seek expert advice from appropriate sources: To plan and prioritise own and facilitate the management teams work: To identify and plan own professional development needs People Management and Development Essential Highly developed communication and negotiating skills To be able to Lead, motivate and influence individuals both within and external to the organisation To facilitate good working relationships with other colleagues across the directorate, Trust and Local Health Economy To manage difficult situations including challenging behaviour: To be able to communicate effectively in writing, verbally complex information Strategic Essential Demonstrable previous success in leading and delivering change and performance initiatives Knowledge and understanding of recruitment and retention of staff and experience of successful deployment Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them Ability to think and plan strategically, tactically and creatively and to prioritise work programmes in the face of completing demands Knowledge and experience in the use of human resource policy and procedure Works on own initiative within Trust policies, referring to management for guidance when required EDI Essential Evidence of having championed diversity in previous roles (as appropriate to role). Evidence of having undertaken own development to improve understanding of equalities issues Person Specification Experience/Qualifications Essential Educated to degree level or equivalent professional experience Experience of managing performance activities in an NHS organisation Experience of managing people Experience of IT systems Experience of training and coaching staff Desirable Project Management Qualification Knowledge of NHS national targets including RTT and elective pathways Experiencing managing rotas and complex schedules Skills Essential Presentational skills: To interpret complex information and take appropriate action and provide expert advice as a result. To interpret trends in complex occurrences or complaints and take appropriate action and/or seek expert advice from appropriate sources: To plan and prioritise own and facilitate the management teams work: To identify and plan own professional development needs People Management and Development Essential Highly developed communication and negotiating skills To be able to Lead, motivate and influence individuals both within and external to the organisation To facilitate good working relationships with other colleagues across the directorate, Trust and Local Health Economy To manage difficult situations including challenging behaviour: To be able to communicate effectively in writing, verbally complex information Strategic Essential Demonstrable previous success in leading and delivering change and performance initiatives Knowledge and understanding of recruitment and retention of staff and experience of successful deployment Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them Ability to think and plan strategically, tactically and creatively and to prioritise work programmes in the face of completing demands Knowledge and experience in the use of human resource policy and procedure Works on own initiative within Trust policies, referring to management for guidance when required EDI Essential Evidence of having championed diversity in previous roles (as appropriate to role). Evidence of having undertaken own development to improve understanding of equalities issues Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospitals Sussex NHS Foundation Trust (279) Address St Richards Hospital/Worthing Hospital Chichester/Worthing PO19 6SE Employer's website https://www.uhsussex.nhs.uk/ (Opens in a new tab)