Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore, we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
Job overview
Responsible for all aspects of management in the following areas, including training and policy/procedure development to ensure compliance for Patient Safety risk management and incident reporting. To provide an expert resource to clinical teams, managers, and governance/quality groups in the planning, design, and implementation of risk and governance initiatives. To deputise for the Assistant Director of Governance and Compliance and to lead on specific areas of work as delegated by them. To manage all risks associated with the Division including adverse events and risk management. To ensure delivery of designated area incorporating establishment of systems and processes. To work closely with operational and clinical teams and governance/quality teams to coordinate and deliver a robust governance model that supports the delivery of high quality, safe and effective patient care across the Trust.
Main duties of the job
The post holder will ensure the delivery of the risk/incident management quality strategy within the designated area incorporating establishment of systems and processes. The post holder will support the Assistant Director of Governance and Compliance Risk and operational leads, in the management of all risks associated with the Division including adverse events, serious incidents and risk management and act as a key member of the patient safety team supporting the business and service delivery of the division/Trust.
Person specification
Qualifications
* Educated to Masters Level or equivalent experience
* Clinical or risk management qualification
Knowledge/Experience
* Evidence of involvement in risk management leadership issues
* Experience of advising and liaising with staff at all levels of the organisation, and externally to the organisation
* Involvement in project management
* Evidence of carrying out production/collation and review of complex incident and risk management intelligence
* Knowledge of PSIRF
* Evidence of writing strategies, policies/procedures/ guidelines
* Evidence of report writing ability to produce high quality comprehensive reports to Locality management level
* Ability to analyse and condense highly complex information to produce concise briefings and summaries
* Experience of working with various clinical teams and staff
* Knowledge and experience in clinical audit
* Experience of providing and receiving highly complex, confidential and sensitive information
* Highly developed specialist knowledge of a range of work procedures and practices in relation to governance, underpinned by theoretical knowledge and relevant practical experience gained through study to MSc level (e.g., risk/incident management in healthcare) and specialist training such as Advancing Quality Alliance (AQuA) Quality Improvement Practitioner accreditation or equivalent experience 3 years of gaining and demonstrating knowledge through on the job training in an NHS environment of practice and procedures for the fields of risk and incident management, with quality improvement/change management assurance
* Proven track record of performance improvement
* Track record of leading and facilitating change
Values
* Accountability
* Support
* High professional standards
* Responsive to service users
* Engaging leadership style
* Transparency and honesty
* Discreet
* Change oriented
Skills
* Excellent communication, analytical, interpretive and conflict management skills
* Experience in risk management / governance
* Knowledge of computer skills for use of PowerPoint presentations, reports statistical analysis e.g. PowerPoint, Excel and work programmes
* Working knowledge of IT systems and skills, including Word, PowerPoint, Excel and incident and risk management systems (e.g. Radar, Datix, Ulysses etc.)
* Excellent negotiating, influencing and interpersonal skills and an ability to communicate with staff and managers at all levels within and outside the Trust
* Evidence of collaborative working across a wider health/social care economy
* Experience in dealing with complex and sensitive issues
* Ability to make decisions and implement changes, following detailed analysis and interpretation of data and statistics
* Good presentation skills and ability to present complex and sensitive information to managers where there may be barriers to acceptance
* Ability to understand a broad range of complex information quickly and make decisions where opinions differ/no obvious solution
* Ability to remain calm and professional in difficult and challenging situations
* Ability to prioritise, schedule and co-ordinate activities to meet deadlines
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