We are seeking a dynamic and experienced individual to join Organic as a Traffic Coordinator. The ideal candidate will possess a strategic mindset, excellent organisational skills, and a proven track record in effective resource management.
Overview
This multifaceted role requires a skilled professional who can seamlessly manage resources and ensure the smooth flow of work within our fast-paced agency environment.
Responsibilities
Resource management
* Effectively allocate and manage resources to optimise workflow and productivity of the team.
* Conduct resource forecasting and capacity planning with the client services and delivery teams to ensure the agency is adequately staffed for upcoming projects.
* Identify and address potential resource constraints and bottlenecks.
* Work to “billable hour” targets when planning and booking resources across the agency.
Traffic management
* Develop and maintain a streamlined traffic management process to facilitate the efficient flow of work through the agency.
* Assign and track tasks, ensuring that team members have clear expectations and deadlines.
* Implement and manage project management and resource tools and software to enhance workflow efficiency.
* Provide ongoing delivery management on client work streams such as SEO retainers, Paid Media retainers and Technical retainers.
* Collaborate with cross-functional teams, including SEO, Paid Media, Creative, Content, UX and technical teams, to ensure delivery objectives align with Client and Client Manager expectations.
Requirements
* Proven experience (2+ years) in project or resource management within a digital marketing agency or related industry.
* Strong understanding of digital marketing concepts, including SEO, content marketing, social media, and web development.
* Excellent communication and interpersonal skills.
* Proficient in project management and resource allocation tools and software.
* Ability to multitask and prioritise in a fast-paced environment.
* Strong problem-solving and decision-making skills.
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