Senior Customer Service Executive up to £35,000 Profit Share Irlam (M44) Forrest Recruitment LTD are currently working in partnership with a global manufacturing company, who are seeking to recruit an experienced Senior Customer Service Executive to join the team, where you will be an integral part of providing administrative support to the Sales Support team. This is an excellent opportunity, offering a clear progression plan for the successful candidate Job Overview: Responding to telephone calls and manage UK & Export email in boxes Raising of quotations, invoices, purchase orders. Calculating accurate pricing of new packs Preparing maintenance quotations Compiling and updating pack/set specification sheets Logging and tracking of demonstration stock Logging and processing of equipment repairs Arranging export shipments from the factory to the customer Assisting with customer pricing spreadsheets Producing management reports Assisting with preparation of tender documents Assisting in updating supplier cost and list prices on system Liaising with logistics team to obtain updated information on customer deliveries Processing purchase orders and sales returns on Sage Liaise with sales team relating to enquiries/orders/pricing Preparation of export paperwork Completing manual delivery notes and commercial invoices Assisting in the logging of engineering job sheets when required Experience/Skills Required: Successful candidate must have a high attention to detail as accuracy is key in this role. Previous experience producing & handling tenders Extremely desirable. Strong Microsoft Office software experience including Word, Powerpoint and Excel Excellent written and oral communication skills Willingness to progress BENEFITS 23 days holiday, plus bank holidays Birthday off Profit share scheme. Pension scheme Holiday entitlement increases with length of service Free Parking Interviews will be taking place for the above opportunity week commencing week commencing 18.11.2024 Keen to express interest? Or any questions? Please call Abbie at the office on 01925 652 323 To apply - please forward your CV for immediate consideration, I look forward to hearing from you. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn and Facebook for updates, recruitment information, new vacancies and more