Customer Experience Administrator
Are you passionate about delivering exceptional customer service? Our client is seeking an enthusiastic Customer Experience Administrator to join their dedicated team! In this exciting role, you'll play a vital part in ensuring a seamless customer journey. Key responsibilities include:
Benefits include:
Competitive salary
Company pension
23 days holiday per year (plus bank holidays)
On-site parking
Casual dress
Join an innovative organisation at the forefront of the agriculture industry. This dynamic workplace prides itself on fostering a supportive environment, perfect for individuals eager to enhance their professional skills and contribute to customer satisfaction.
Day to day duties include:
Tracking customer orders and managing claims for damages or losses
Organising replacements and processing returns and refunds as necessary
Communicating with customers via telephone, email, and online platforms
Collaborating with 3rd party hauliers/couriers to resolve any issues
Maintaining a high standard of professionalism and support throughout all interactions
This position is perfect for an individual who thrives in a bustling office environment, possesses strong problem-solving skills, and can think creatively to overcome challenges. If you're ready to embrace this rewarding opportunity and make a positive impact, we would love to hear from you!
Adecco is a disability-confident employer. It is important to us...