IT Support Technician
Southwell, Nottinghamshire - On-Site
£ Competitive Salary + Progression + Holidays + Benefits
This is an excellent opportunity for a 1st/2nd Line IT Support Technician to join a growing manufacturing company offering progression and the chance to work with multi-national sites.
This company are a global leader in advanced materials and solutions, they specialise in providing cutting-edge products and services to industries such as aerospace, automotive, electronics, and medical devices.
In this varied role you will be responsible for providing first and second-line support for hardware, software, and network issues throughout the business. Equally, you will be involved in configuring systems and devices, maintaining infrastructure and general system maintenance. Document collection is also key to this role where you will be responsible for collecting, organising, and validating shop floor data, such as production data, machine performance, and downtime tracking.
The ideal candidate will have a strong familiarity with IT infrastructure, network technologies (LAN, WAN, WI-FI), and security protocols. Along with a solid knowledge of Windows, Microsoft 365, and other standard office applications. A proven track record in manufacturing ERP such as EFACS is beneficial to your success within the role. Lastly, excellent troubleshooting and problem-solving skills are als...