Job summary Continuous Improvement Manager - Band 8a £59,490 - £66,239 Inc HCAS Per annum pro rata Full time - 37.5 hours per week This is an exciting opportunity to join the newly created Transformation Directorate as part of the recently re-named Continuous Improvement Function. The Continuous Improvement Manager will work within the Transformation Directorate as part of the Continuous Improvement Team. The post holder will be the part of the Senior Management Team, working under the supervision and guidance of the Head of Continuous Improvement, leading on the application of Quality Improvement approaches and will be an integral person facilitating the ongoing development of the Audit and Research delivery across the organisation. Proposed interview date week commencing 24th Feb 2025 Main duties of the job The post holder will be responsible for ensuring all areas of QI, Audit and Research are supported to ensure effective delivery of an overall continuous improvement service with the oversight of the Head of Continuous Improvement and support of the Continuous Improvement Facilitators. In addition, the Continuous Improvement Manager will support the Chief Medical Officer and the Head of Continuous Improvement in facilitating and ensuring improvement opportunities are identified from the Learning from Deaths Group, supporting our services to identify learning opportunities from incidents and events. The postholder will work closely with the Clinical Director responsible for Audit in ensuring a smooth process in the management of audits across the organisation. About us Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups. Compensation is contingent upon NHS experience and current banding/pay point. We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings. Date posted 05 February 2025 Pay scheme Agenda for change Band Band 8a Salary £59,490 to £66,239 a year Inc HCAS Per annum pro rata Contract Permanent Working pattern Full-time Reference number 848-BHC-038-25 Job locations Central Court, Orpington Orpington BR6 0JA Job description Job responsibilities The post holders key work areas will be: Provide leadership to Continuous Improvement Facilitators. Act as a subject matter expert in QI projects - Support all teams with initiating and delivering QI projects (clinical and non-clinical). Support teams with the development of audit and research work. Offer continuous improvement support to all who require it across the organisation. Supporting Organisation wide improvement and transformation processes. Deliver quality improvement and audit training. Support with ensuring learning opportunities from Learning from Deaths transpire into measureable improvement work. The post holder will be required to work in collaboration with members of corporate services, clinical teams and all staff across the organisation to make a direct and positive contribution to the Continuous Improvement Teams programme of work. Please see Job Description attached for further information. Job description Job responsibilities The post holders key work areas will be: Provide leadership to Continuous Improvement Facilitators. Act as a subject matter expert in QI projects - Support all teams with initiating and delivering QI projects (clinical and non-clinical). Support teams with the development of audit and research work. Offer continuous improvement support to all who require it across the organisation. Supporting Organisation wide improvement and transformation processes. Deliver quality improvement and audit training. Support with ensuring learning opportunities from Learning from Deaths transpire into measureable improvement work. The post holder will be required to work in collaboration with members of corporate services, clinical teams and all staff across the organisation to make a direct and positive contribution to the Continuous Improvement Teams programme of work. Please see Job Description attached for further information. Person Specification Qualifcation Essential Educated to Degree level or equivalent in a relevant field or equivalent accumulated relevant experience Improvement/Audit/Research qualification/training Desirable Coaching qualification Registered Healthcare Professional Project management qualification Teaching / training qualification Information Technology Essential Proficient in MS Office 365 applications Word, PowerPoint, Outlook, Excel. Desirable Experienced in using EMIS Experience in using Radar/audit management tools Specific Skills Essential In-depth knowledge of quality improvement methods including, but not limited to: Model for Improvement, Lean, Six sigma, IHI Breakthrough collaboratives, patient co-design. Advanced facilitation, negotiation and influencing skills Excellent understanding of the health service national drivers and their practical application to service delivery. Demonstrates an understanding of the need to use evidence-based practice in the development and delivery of clinical services Current UK driver's license with access to a vehicle for work purposes. Desirable Knowledge of Quality Management Systems and their application in healthcare settings Experience Essential Experience of leading quality improvement projects that have led to quantifiable improvements Experience of working in a project/programme management environment Experience of managing change in a complex multi-stakeholder environment Experience of planning and facilitating workshops / events Experience of supporting services or personal professional experience of engaging in Research. Experience in supporting services or personal professional experience with engaging in Clinical Audit practice. Desirable Experience of multi-organisation / Systems improvement projects Experience of leading and carrying out research projects Personal Qualities Essential Able to organise own work around competing demands and under pressure. Evidences a desire to develop and improve processes. Self-motivated and able to work on own initiative Person Specification Qualifcation Essential Educated to Degree level or equivalent in a relevant field or equivalent accumulated relevant experience Improvement/Audit/Research qualification/training Desirable Coaching qualification Registered Healthcare Professional Project management qualification Teaching / training qualification Information Technology Essential Proficient in MS Office 365 applications Word, PowerPoint, Outlook, Excel. Desirable Experienced in using EMIS Experience in using Radar/audit management tools Specific Skills Essential In-depth knowledge of quality improvement methods including, but not limited to: Model for Improvement, Lean, Six sigma, IHI Breakthrough collaboratives, patient co-design. Advanced facilitation, negotiation and influencing skills Excellent understanding of the health service national drivers and their practical application to service delivery. Demonstrates an understanding of the need to use evidence-based practice in the development and delivery of clinical services Current UK driver's license with access to a vehicle for work purposes. Desirable Knowledge of Quality Management Systems and their application in healthcare settings Experience Essential Experience of leading quality improvement projects that have led to quantifiable improvements Experience of working in a project/programme management environment Experience of managing change in a complex multi-stakeholder environment Experience of planning and facilitating workshops / events Experience of supporting services or personal professional experience of engaging in Research. Experience in supporting services or personal professional experience with engaging in Clinical Audit practice. Desirable Experience of multi-organisation / Systems improvement projects Experience of leading and carrying out research projects Personal Qualities Essential Able to organise own work around competing demands and under pressure. Evidences a desire to develop and improve processes. Self-motivated and able to work on own initiative Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Bromley Healthcare CIC Address Central Court, Orpington Orpington BR6 0JA Employer's website http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)