We're looking for 3 Customer Service Advisors to join our Client's team at their Head Office in Rotherham. In this role, you'll support both trade and residential customers with their orders, enquiries, and aftersales.
Job Title:
Customer Service Advisor
Location:
Rotherham, S63
Salary:
£25k to £26.5k
Working Hours:
Monday to Friday, 8:00 AM - 4:30 PM
Your Responsibilities as a Customer Service Advisor:
1. Process online and telephone orders efficiently and accurately.
2. Handle store-based orders, enquiries, and stock requests.
3. Resolve customer complaints with a professional and empathetic approach.
4. Manage both standard and complex orders, ensuring timely delivery and customer satisfaction.
5. Provide aftersales support for customer queries and concerns.
6. Order stock and coordinate customer installations as needed.
What We Offer to the Customer Service Advisor:
1. Career progression opportunities
2. Commission earning potential
3. Full training and support
4. Company incentive days
If you're a motivated individual with a passion for customer service, we want to hear from you!
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