We are looking for a Service Administrator starting ASAP for a expanding company based in Bredbury, Stockport.Hours of work: Monday to Friday 8am-5pmLength of contract: Temporary to Permanent Location: Office based (Bredbury). After probation, hybrid working would be allowed
Payrate: £14p/hour
Duties & Responsibilities•Be the first point of contact for Service Desk calls and emails in a friendly and proactive manner•Support the Field Service Engineers through accurate call allocation and regular communication•Manage outgoing calls as required for further information or Customer feedback•Liaise with wider Service Team members (including Field Service and Technical Support) to ensure customers are kept up to date where necessary•Complete administration relevant to the role, including logging and allocating service calls on our Service Management system and scheduling PPMs•Liaise with relevant subcontractors when required in order to book service work and communicate the information effectively•Respond to queries and data requests as required with high attention to detailInterviews are taking place on Thursday 13th February. Please only apply if you are looking for a long term role as this position will go permanent for the right person.
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