Senior Matron- Clinical and Operational lead for the Outpatient Service, Bed managers and Complex Discharge team
Band 8B
HRS 37.5/week
Substantive
Would you like to work for an organisation with an outstanding reputation nationally and internationally, excellent patient feedback responses and one of the best performing trusts on staff experience?
We are looking for an individual who is highly motivated and enthusiastic about positively impacting changes in healthcare for the benefit of the population. This is a very exciting role giving the individual the opportunity to work with expert clinical- and operational teams at the RNOH to ensure we deliver effective, safe and excellent care to our patients.
The post holder will have recent expert knowledge of managing large teams, in either acute or specialist trusts, and to apply for this role you must be registered with the NMC. The post holder is expected to provide proactive and visible leadership across all services, across the two sites Stanmore and Bolsover. The successful candidate will possess a strong ability to build successful teams whilst supporting, influencing and motivating staff to deliver challenging targets through times of change.
Main duties of the job
This role will:
1. Provide clinical and operational leadership to ensure the best experience and outcomes for patients.
2. Be accountable for patient experience and quality of care and the delivery of safe and effective services, in line with the Trust vision and values.
3. Advise on matters pertaining to nursing and operations across their services.
4. Provide professional leadership for nursing and have line management responsibility for nurses and others within their services.
5. Participate in specific strategic work streams and quality improvement projects, which support the Trust's strategy and improve quality of care and patient outcomes.
6. Participate in the on-call rota which includes weekends and bank holidays as required.
About us
RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression.
Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the worlds most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility.
Job description
Job responsibilities
With the theatre expansion that happened in 2023, and plans for future growth, this is an exciting time to join the team. We are currently looking at new models of service, planning the future for children`s outpatient services and considering the need for expansion of the department. We are supported by the Quality improvement team, and you will have the opportunity to link in with improvement projects across the trust.
You will be well supported by an experienced leadership team, and have opportunities for personal development. This is an exciting time to join the Trust and the team, as the RNOH expanded last year, with four new theatres having opened in October 2023, and an expansion of outpatient services due to be delivered in 2025.
The Bed and Complex discharge team is working closely with our onsite social workers and the MDTs to plan for complex admissions and discharges, and work across a multitude of providers, as we are a tertiary centre. The post holder will need a high degree of motivational skill, working closely with colleagues at various levels in the Units and organisation, and external stakeholders and partners.
In particular the post holder will have close working relationships with the RNOH Access team and Clinical Leads for services, the Senior Imaging manager, Unit Directors, The Associate chief nurses for adult and paediatrics, finance- and HR business partners. They will need experience of influencing behaviour, in often challenging situations. Ability to build good relationships, excellent communication and planning skills are all essential skills for the role.
The post holder must be able to encourage and enthuse others to implement change at many levels.
Person Specification
Education and Professional Qualifications
Essential
* Registered Nurse
* Evidence of continuing professional development
* Educated to postgraduate degree level or equivalent experience
* Management or leadership qualification or equivalent experience
Desirable
* Masters level qualification
* Recognised teaching/assessing qualification
Communication & Relationship Skills
Essential
* Advanced interpersonal and communication skills including influencing and negotiation skills
* Ability to achieve effective team working within own services and across an organisation communication skills
* Broad understanding of the NHS and key policy issues which effect performance
* Partnership & collaborative working with internal and external stakeholders
Knowledge, Training & Experience
Essential
* Demonstrable experience as a senior nurse in a relevant area
* Recent experience from working in an acute trust or specialist tertiary centre in the last 2 years
* In-depth professional knowledge, acquired through training and experience
* Senior clinical/ operational management experience, in, an ambulatory setting eg OPD, ED, Urgent care etcetera or equivalent experience
* Staff management & leadership of a large MDT
* Leading and managing change within a complex environment
* Strategic planning and project management
* Understanding of clinical governance and risk
* Experience of managing clinical incidents and HR/disciplinary processes
* Experience of leading and delivering improvements in area of work
* Good awareness of national standards of care
Desirable
* Experience of supporting learners in practice
* Knowledge of QI methodologies
* Experience of stakeholder/patient and family engagement
* On call experience
* Experience of managing outpatient services, or other operational experience
* Experience of managing teams across sites
Analytical & Judgment Skills
Essential
* Numerate, IT literate, analytical and able to use business intelligence effectively.
* Used information to progress a business plan/ case
* Attention to detail
Planning & Organisational Skills
Essential
* Ability to deliver to deadlines and within resources.
* Will request support and escalate matters at an early stage if required
IT Skills
Essential
* Excellent skills in MS Office packages including Word, Excel, PowerPoint, Teams.
* Use of databases
Responsibility for Equality, Diversity and Inclusion
Essential
* Demonstrable commitment to anti-discriminatory and inclusive behaviours and practices
Responsibility for Policy/Service Development
Essential
* Experience in drafting processes, standard operating procedures.
Responsibility for financial & physical resources
Essential
* Managing large and complex budgets
* History of CIP involvement and delivery
Freedom to Act
Essential
* Ability to work under pressure and flexibly in a dynamic environment
* Self-aware & reflective
Employer details
Employer name
Royal National Orthopaedic Hospital NHS Trust
Address
Stanmore
Brockley Hill
Stanmore, London
HA7 4LP
Any attachments will be accessible after you click to apply.
392-RNOH-1094
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