Think Specialist Recruitment are pleased to be working with a leading organisation based on the outskirts of St Albans. This leading client have an exciting opportunity for an experienced Customer Service candidate to join their growing team. This person will be providing a high level of customer service over the phone and via email, dealing with orders and more. The successful candidate will have previous experience within a customer facing position, SAP experience would be desirable too. Salary - £29,000 per annum plus good benefits Monday - Friday - 8:30am - 5:30pm with a 4pm finish on a Friday Must be able to drive due to location - some flexibility for a day WFH after probation Some of the duties will include:
* Providing a high level of customer service to internal and external customers
* Handling incoming calls and emails
* Assisting customers with order requirements, processing orders and keeping customers updated on order status
* Handling invoice queries
* Managing quality and return queries
* Dealing with after sales enquiries
* Advising customers of any delays regarding to stock
* Working closely with other internal departments
The suitable candidate:
1. Previous experience within a customer facing position
2. Previous SAP experience would be desirable
3. Good organisational skills
4. Strong communications skills, both written and verbal
5. Good level of a...