Darlington, Wolverhampton Job Summary Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people’s lives. Whether it's through the homes we live in, the work of our local councils, or the communities we’re all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you’re thinking of joining us, there’s never been a more exciting time. We have over 3,500 staff who are based in 20 offices across the UK. This role is at the heart of a busy corporate office supporting the wider digital directorate and ensuring the smooth running of our finance and people processes. As a Senior Business Analyst, you will play a key role in supporting a range of strategic priorities across corporate finance, digital transformation, and operational delivery. This role is particularly focused on business case development, financial modelling, and process automation, ensuring efficiency, cost savings, and alignment with broader departmental objectives. You will support spending reviews and invest-to-save programmes, working closely with senior leaders to provide critical insights that inform high level decision making. We particularly welcome candidates from an ethnic minority background and other underrepresented groups to apply, as we work to continually improve our ability to represent the places and communities we support through our work. Find out more about what it's like to work in a digital, data and technology role at MHCLG including our culture, ways of working, career progression and staff benefits. You can also read the MHCLG Digital blog to learn about the work we're doing. Job Description As a Senior Business Analyst, you’ll: lead Business Analysis (BA) activity on workstreams working with autonomy, applying the most appropriate BA methodology tools and techniques develop high-level business cases that support efficiency improvements and strategic funding decisions, collaborating closely with finance, policy, and digital teams coordinate financial assessments to drive invest-to-save initiatives, ensuring that proposed projects deliver measurable long-term savings and benefits apply data-driven methodologies, leveraging tools such as Power BI and automation technologies to provide actionable insights and process efficiencies support the development and integration of assessments, ensuring data-driven decision-making in workforce planning and capability development drive business process modelling and re-engineering, ensuring workflows are optimised for maximum efficiency, compliance, and cost-effectiveness support ongoing digital transformation efforts, integrating AI-driven solutions such as chatbots, automated assessment tools, and intelligent automation technologies to improve service delivery and streamline administrative processes lead on the elicitation and analysis of business requirements and user needs of for the initiatives you are supporting work closely with Delivery, Product, User-Centred Design, Operational, and Technical colleagues to create collective understanding of requirements and needs to deliver new services and products support development of the directorate BA service and actively engage the department Community of Practice to share best practice We will use the essential criteria below to evaluate you during the recruitment process. Make sure your CV details how you meet the criteria. As a Senior Business Analyst, You’ll: lead Business Analysis (BA) activity on workstreams working with autonomy, applying the most appropriate BA methodology tools and techniques develop high-level business cases that support efficiency improvements and strategic funding decisions, collaborating closely with finance, policy, and digital teams coordinate financial assessments to drive invest-to-save initiatives, ensuring that proposed projects deliver measurable long-term savings and benefits apply data-driven methodologies, leveraging tools such as Power BI and automation technologies to provide actionable insights and process efficiencies support the development and integration of assessments, ensuring data-driven decision-making in workforce planning and capability development drive business process modelling and re-engineering, ensuring workflows are optimised for maximum efficiency, compliance, and cost-effectiveness support ongoing digital transformation efforts, integrating AI-driven solutions such as chatbots, automated assessment tools, and intelligent automation technologies to improve service delivery and streamline administrative processes lead on the elicitation and analysis of business requirements and user needs of for the initiatives you are supporting work closely with Delivery, Product, User-Centred Design, Operational, and Technical colleagues to create collective understanding of requirements and needs to deliver new services and products support development of the directorate BA service and actively engage the department Community of Practice to share best practice We will use the essential criteria below to evaluate you during the recruitment process. Make sure your CV details how you meet the criteria. Person specification As a Senior Business Analyst, You'll Have: extensive experience in business analysis, applying structured methods to define user and business needs proven ability to assess and compare processes or delivery methods, measure outcomes, and support teams in visualising results strong communication and stakeholder management skills, with experience handling conflicting priorities expertise in identifying, analysing, and validating business and user requirements to inform decision-making experience leading business cases and cost-benefit analyses for large-scale projects, including spending reviews and strategic investments a track record of identifying efficiency opportunities and delivering invest-to-save initiatives that achieve cost reductions experience in prioritising and reviewing business requirements to align with organisational objectives proficiency in business process modelling and re-engineering, improving operational performance experience in process design, implementation, and testing, ensuring usability and effectiveness involvement in assessment and talent platform workstreams, contributing to system improvements and enhanced service delivery Alongside your salary of £54,531, Ministry of Housing, Communities and Local Government contributes £15,797 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Selection process details MHCLG want to bring in a diverse workforce at all levels. Our application system is designed to remove as much bias as possible from the recruitment system – this means that a hiring manager does not know your name, your details, see your whole application in one go (or have your CV at review stage unless stated otherwise). Your answers are randomised and chunked up. This means that each assessor views sets of responses to questions for example all candidates’ responses to ‘Seeing the Big Picture’ rather than seeing a candidate’s full application. The science behind this is that recruitment can be subject to ordering and fatigue effects and we want to reduce this as much as possible. Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors. When Writing Your Application, Remember: The assessor won’t be reading your answers sequentially. Do not assume that the same assessors will have read all of your answers. If talking about something in your first answer, make sure that you write the second answer as if you had not written the first (and so on) CV Declaration We recruit based on your knowledge and skills, and not background, gender or ethnicity - this is called anonymous recruitment. Please Remove References To Your: name/title educational institutions age gender email address postal address phone number nationality/immigration status Most of our campaigns utilise multiple assessors and so it is possible that your application would be viewed by different assessors. Experience At sift, through your CV we will be assessing: The interview will be of a blended nature consisting of the following success profiles elements: Experience Technical In full the campaign will test the below Success Profile Elements: Experience: Yes - Experience questions will be based around the essential skills and criteria as listed in the person specification Technical: Yes – Technical questions will be based around the essential skills and criteria as listed in the person specification We Do Not Consider Direct CV Applications – You Must Apply For This Role Via The Application Link On Civil Service Jobs : Please note that near miss offers may be made at the lower grade to candidates who do not meet the grade criteria for this campaign. Grade 7 salary The salary for this role is £54,531 - £64,641 (National). For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable. If you apply for a role that requires a transfer of location, for example if you are transferring from London to a National location, your salary will be adjusted in accordance with our policy on transfer between HQ pay ranges. Please note that the average employer pension contribution is based upon the National minimum salary for this role. Should your agreed starting salary for this role be different, the average employer pension contribution will be calculated accordingly. If you are a Secondee, this will not apply as you will remain on your home organisation’s terms and conditions. Benefits Transfers across the Civil Service on or after 4 October 2018 : Any move to MHCLG from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk. For further information about the benefits available to MHCLG employees, please see the attached Candidate Pack. Geographical Location: Wolverhampton Darlington There may be opportunities for candidates to work flexibly depending on the business needs. This will be discussed with the vacancy manager on a case-by-case basis if you are successful for the role. Please note: The Darlington Economic Campus is a pioneering new cross-government hub which will bring together people across departments and public organisations to play an active role in the most important economic issues of the day. The work of the Campus will make a real difference to people both across the UK and internationally. There will be substantial career opportunities and exciting prospects - a career at the Campus means you will be working at the heart of Government, with access to the benefits and fantastic opportunities offered by the civil service. This role is based at MHCLG and we will be joined on the campus by: HM Treasury Department for International Trade Department for Business, Energy and Industrial Strategy Office for National Statistics Department for Education For further information on the DEC, please take a look at the attached DEC candidate pack. Sift and Interview dates Sifting is envisaged to take place from Wednesday 2nd April with interview dates to be confirmed. All interviews are currently being held remotely via videocall. Reserve List In the event that we identify more appointable candidates than we currently have posts available, we will hold applicant details on a reserve list for a period of 6 months from which further appointments can be made. This may include roles at a lower grade. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact recruitmentcommunities.gov.uk to be removed from the reserve list. Candidate Pack Information Please see attached Candidate pack for further information. Before starting your application it’s very important to make sure that you are eligible to apply and meet the Civil Service nationality requirements. All candidates are expected to read the information provided in the MHCLG candidate pack regarding nationality requirements and rules Internal Fraud Database The Internal Fraud function of the Fraud, Error, Debt and Grants Function at the Cabinet Office processes details of civil servants who have been dismissed for committing internal fraud, or who would have been dismissed had they not resigned. The Cabinet Office receives the details from participating government organisations of civil servants who have been dismissed, or who would have been dismissed had they not resigned, for internal fraud. In instances such as this, civil servants are then banned for 5 years from further employment in the civil service. The Cabinet Office then processes this data and discloses a limited dataset back to MHCLG as a participating government organisations. MHCLG then carry out the pre employment checks so as to detect instances where known fraudsters are attempting to reapply for roles in the civil service. In this way, the policy is ensured and the repetition of internal fraud is prevented. For more information please see- Internal Fraud Register Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact : Name : Digital Data Jobs Email : digitaldatajobscommunities.gov.uk Recruitment team Email : digitaldatajobscommunities.gov.uk