We are looking to recruit a People Officer to provide efficient people management advice and resource support across our organisation. Forming part of the wider Finance and People teams, this role will lead on first line advice and guidance on all HR and people management matters, as well as lead on areas including onboarding, payroll support, recruitment, policy development and learning pathways. You will be an experienced HR generalist with experience in payroll support. In-house training delivery and policy development experience is desirable but not essential. Responsibilities: People management: Provide first line support, advice, and guidance on all HR-related matters in line with our policies, escalating complex matters to the Head of People. Meet regularly with line managers to support with HR matters, recruitment, performance management and staff development. Monitor sickness absence and action where required, managing return to work processes and occupational health referrals where required. Support the Head of People with internal communications. Manage annual leave and other related leave across the organisation Champion the implementation of all wellbeing and welfare tools and strategies across the organisation for staff, freelancers and volunteers. Recruitment and onboarding: Assist with the recruitment process by building job packs, coordinating audio and easy-read options and booking adverts on relevant job boards. Ensure relevant pre-employment and DBS checks are conducted, highlighting any concerns to the Head of People. Lead on our onboarding processes ensuring all staff, freelancers and volunteers have a positive and inclusive journey. Produce employment contracts, casual agreements and agreements for services. Training: Work with line managers to identify training and development opportunities across the organisation. Support the Head of People with the development of core training programmes for all staff. Work with the Young Storyhouse team to create learning pathways for young people across the organisation, including work experience and apprenticeship schemes. Administration: Support the Head of People with policy development and annual review. Work towards workplace accreditations in line with our Access & Inclusion strategy. Administer our Medicash Portal, adding new starters and processing leavers each month and implementing strategies to encourage increased employees usage. Accurately maintain our people and training systems. Support the Head of People in producing reports for our Board of Trustees and funders reports as required throughout the year. Person Specification Experience Demonstrable experience in a HR Officer / or Coordination role for a minimum of 3 years Experience of managing HR matters independently Experience of developing internal policies (desirable) Experience of producing employment contracts, casual agreements and agreements for services. Qualified or working towards CIPD Level 5 or equivalent qualification Experience of delivering training (desirable) Experience and knowledge of Access to Work scheme. (desirable) Skills & Knowledge Strong level of IT skills including Microsoft Office and other software or technologies used for communicating Excellent interpersonal skills to communicate with staff at all levels. Strong knowledge of employment law matters. Ability to work proactively, problem solve and make decisions. Ability to work to a high standard with personal and professional integrity, with a fair and unbiased approach. Ability to form and maintain effective working relationships with colleagues, volunteers, service users and third parties. Ability to act as an advocate of the company and articulate our core values