We’re on the hunt for an enthusiastic and exceptionally organised Junior Digital Project Manager to join our fast-paced agency. In this role, you will be responsible for managing a variety of website and app-based projects, primarily developed on the WordPress platform. You’ll collaborate with a range of captivating businesses, brands, and products, overseeing projects from kick-off to launch as part of your day-to-day responsibilities.
You will be working directly with the Digital Project Manager, managing and delivering a multitude of projects. As a team, we’re more like family than colleagues. We operate on a hybrid structure with a great balance between office and remote work. We are a diverse, creative bunch who enjoy delivering meaningful digital experiences, whilst withholding our ‘good vibes only’ values in our relaxed office - a zone where we’re all able to deliver our best work whilst enjoying our environment.
Key Responsibilities
1. Manage multiple projects end-to-end, assisting with planning, organising, and execution.
2. Oversee several projects simultaneously, ensuring deadlines are met.
3. Liaise with your own set of clients, providing updates, gathering feedback, and ensuring seamless communication.
4. Monitor project progress by coordinating with internal teams and tracking schedules.
5. Relay client feedback to the design and development teams and vice versa.
6. Review internal work to ensure all client requests are accurately addressed.
7. Collaborate with internal teams, including Design, Development, Marketing, and Sales, to ensure deliverables meet client expectations.
8. Propose innovative ideas to improve workflows and project processes.
9. Take detailed meeting notes and ensure timely follow-ups.
10. Assist clients with website content as needed.
Candidate Attributes
1. Exceptional organisational skills—you’re the go-to person for order and structure.
2. Highly efficient with a passion for timelines and planning.
3. Punctual and always well-prepared for client meetings.
4. Naturally proactive, with a knack for challenging the status quo.
5. Detail-oriented—you notice the little things that make a big difference.
6. A creative problem-solver who thrives in a dynamic environment.
7. Confident in front of clients, with excellent interpersonal skills.
8. Comfortable collaborating with diverse personalities in an agency setting.
9. A fair understanding of the process of seeing a website come to life.
Experience Requirements:
1. Minimum of 2 years of experience in digital project management.
2. Familiarity with WordPress platforms.
3. Proven experience overseeing design projects and assets.
4. Excellent verbal and written communication skills in English.
5. Experience working within a creative team.
6. Proficiency in project management tools (e.g., Notion, Trello).
7. Availability to travel to Birmingham city centre once a week.
Desirable but not essential:
1. Bachelor’s degree in a business-related field or a recognised Project Management qualification.
2. Knowledge of marketing and/or creative disciplines.
3. Experience working in an agency setting.
This role is a full-time position on a hybrid basis, working 1 day a week in our offices in The Mailbox, Birmingham.
About Sketch
Sketch is an award-winning digital web and marketing studio based in the heart of Birmingham. We specialise in delivering cutting-edge digital experiences, including branding, websites, apps, and marketing campaigns. Our clients range from innovative start-ups to global players, often within the property, dental, and eCommerce sectors. No two projects are ever the same, making every day an exciting opportunity to solve new challenges and deliver outstanding solutions for our clients and their customers.
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