About the Role
We are seeking an experienced Onsite Engineer to join our team at CDW UK. As a trusted advisor to our clients, you will be responsible for delivering high-quality onsite services that meet their needs and expectations.
Your primary focus will be on providing first- and second-line support, troubleshooting hardware and software issues, and implementing solutions to ensure seamless IT operations. You will also be expected to maintain strong relationships with clients, communicate effectively, and provide timely updates on incident progress.
To succeed in this role, you must have a proven track record of providing exceptional customer service, resolving complex technical issues, and working collaboratively as part of a close-knit team.