Job summary We are seeking an experienced and dynamic Senior Operational Manager to lead our Somerset-wide Integrated Sexual Health services and Starling Clinic. In this pivotal role, you will work collaboratively with clinical and leadership colleagues to foster a culture of excellence, aligned with Somerset Foundation Trust's values and leadership behaviours. As the management lead for this specialist area, you will: Oversee departmental performance, ensuring the effective delivery of clinical, non-clinical, and physical resources. Work closely with clinicians to ensure high-quality, patient-centred care. Drive service development and improvement, responding to strategic demands and evolving healthcare needs. Maintain robust governance frameworks to uphold safety, compliance, and quality standards. Be accountable for meeting key performance targets across quality, volume, and cost. This role offers a unique opportunity to shape and enhance vital healthcare services across Somerset. If you are a strategic and proactive leader with a passion for service excellence, we would love to hear from you Previous applicants need not apply. Main duties of the job Responsible for the monitoring and reporting of the departments performance in liaison with appropriate clinicians and administrative support. Performance includes key local and national performance relevant to service delivery and contracts, contributing to trust wide performance review meetings, and having performance monitoring arrangements within the service that are consistent with the Trust wide approach. Ensuring that robust governance arrangements are in place, documented and reviewed appropriately. Working closely with triumvirate colleagues to ensure that governance is prioritised, and learning disseminated throughout the service. A key part of the Triumvirate and Service Management with responsibility for the annual planning for the speciality and work with all colleagues to deliver the plan as required including elements of performance, workforce and governance. Meet financial targets for quality, volume and cost and to take a proactive role in continuous service development, expansion, integration, and improvement. About us As an organisation, Somerset NHS Foundation Trust offers employees a wide range of benefits including flexible working, NHS pension scheme, generous annual leave allowance and a commitment to career development.You will be eligible for our Blue Light Card and a wide range of NHS exclusive shopping & leisure discounts.We are proud of our skilled, diverse workforce and as an inclusive employer we welcome applications from all backgrounds.Working in Somerset enables you to enjoy the idyllic countryside, areas of outstanding beauty and stunning coastlines whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable.Somerset offers the countryside and the cosmopolitan there is truly something for everyone Date posted 22 January 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year Pro rata if appropriate Contract Permanent Working pattern Full-time, Part-time Reference number 184-OL-GR-1378 Job locations Swish Millstream House Castle Street Taunton Somerset TA1 4AS Job description Job responsibilities Please see attached job description and person specification which will provide you with full details of this role. Interviews for this position will be held week commencing 10th March 2025 (exact date to be confirmed) further details will be provided on invitation to interview. We welcome approaches for informal discussions or visits prior to formal application. Please contact Erica Boulton - mailto:erica.boultonsomersetft.nhs or 07771 396042. Job description Job responsibilities Please see attached job description and person specification which will provide you with full details of this role. Interviews for this position will be held week commencing 10th March 2025 (exact date to be confirmed) further details will be provided on invitation to interview. We welcome approaches for informal discussions or visits prior to formal application. Please contact Erica Boulton - mailto:erica.boultonsomersetft.nhs or 07771 396042. Person Specification Qualifications Essential Educated to degree level or equivalent level of experience Evidence of continuing professional development. Desirable Management qualification Experience Essential Demonstrable capacity and capability for operational/clinical service management at middle management level in a complex organisation, including staff management, financial management and change management. Experience of producing information, monitoring performance and identifying opportunity for service improvement. Additional Criteria Essential Highly effective teamwork skills, able to acknowledge own limitations and work with others collaboratively to provide solutions for best long term care. Strong written and verbal communication skills Ability to plan and manage own complex workload, prioritising appropriately Person Specification Qualifications Essential Educated to degree level or equivalent level of experience Evidence of continuing professional development. Desirable Management qualification Experience Essential Demonstrable capacity and capability for operational/clinical service management at middle management level in a complex organisation, including staff management, financial management and change management. Experience of producing information, monitoring performance and identifying opportunity for service improvement. Additional Criteria Essential Highly effective teamwork skills, able to acknowledge own limitations and work with others collaboratively to provide solutions for best long term care. Strong written and verbal communication skills Ability to plan and manage own complex workload, prioritising appropriately Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Somerset NHS Foundation Trust Address Swish Millstream House Castle Street Taunton Somerset TA1 4AS Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)