• Regular review of the Aged Debt Report ensuring that Customers adhere to the agreed Trading Terms.
• Contacting Customers directly, or by email (as deemed appropriate) in furtherance of the above.
• Visiting Customers as required in furtherance of the above, should this prove necessary.
• Working with Finance Manager to take remedial action against outstanding accounts.
• Identifying any Internal System discrepancies that may lead to late payment, and to make recommendations as appropriate to prevent any recurrences of such discrepancies.
• Liaising with the Sales Team ensuring that Customer Credit Limits are realistic, and making changes as required.
• Maintaining the accuracy of the Customer Database, arranging for changes, additions, and updates as required.
• Preparation of legal forms with supporting documents for submission to solicitors and courts.
• Maintaining the database and all customer information to keep it up to date.
• Providing regular reports to the Financial Manager as required.
• Providing customers reconciliation of the account if required.
• Posting, reconciling, and clearing the credit card payments and bank transfers received.
• Assisting the Purchase Ledger team.
Personal Attributes
• Strong communicator
• Relevant experience within a similar environment is preferred.
• Lively outgoing personality.
• Good team worker.
• Committed to task completion.
• Experience and good working knowledge of Excel/SAP would be desirable.
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