FRENCH SELECTION (FS)
French speaking Customer Service Adviser
Location: Walsall, Birmingham, West Midlands
Salary: £26,000 per annum
Ref: 4227CF
A well-established manufacturer offering customised solutions to clients on a global scale.
Main duties:
1. Provide outstanding service to customers together with processing orders, providing quotations and office administration.
2. Respond to customers via email or phone.
3. Offer before and after sales support to customers.
4. Be responsible for creating quotes, negotiating prices and follow ups.
5. Order processing which includes but not limited to collecting info on tooling, materials, shipping, invoicing and stock availability.
6. Support and liaise with all internal teams.
7. Translations and department support for French speaking customers.
8. Coordinate returns and repairs.
9. Other administrative duties as required.
The candidate:
* Fluent in French (written and spoken) essential.
* Customer service experience essential.
* Experience working within a technical or manufacturing environment preferred.
* Excellent communication skills.
* Dynamic, confident and able to work in a busy environment.
Job Types: Full-time, Permanent
Pay: From £26,000.00 per year
Schedule:
* Monday to Friday
Work Location: In person
Reference ID: 4227CF
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