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Customer Account Coordinator, Middlesbrough
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Client:
Si Recruitment
Location:
Middlesbrough, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
b0dc0d3c697e
Job Views:
11
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
My client is searching for a motivated and customer-focused individual to join their team as a Customer Account Co-ordinator .
You will provide exceptional service to your clients, manage their accounts, and ensure seamless coordination between customers and internal teams.
This role reports to the Sales Operations Manager and involves diverse responsibilities from administrative tasks to client communication.
Responsibilities:
Respond to incoming sales enquiries promptly and professionally
Provide administrative support to both the Sales Operations Manager and the Office Manager
Manage product stock movements, ensuring accurate records for customer invoicing
Create internal documents (Warehouse Picking Lists, Delivery & Collection Notes) to support accurate invoicing
Coordinate delivery and collection dates with customers and communicate with the internal transport team
Provide customers with regular, accurate stock level reports
Knowledge and Skills Required:
Proficiency in Microsoft Word and Excel is essential
Strong attention to detail and accuracy
Ability to work well with team members and offer support when needed
Excellent written and communication skills, with a positive, can-do attitude
Weekly Hours - 37.5 hours
Office Based - 5 Days per week
Annual Leave - 20 days paid holiday per year plus all public holidays
Bonus Scheme - Applicable when probation period is successfully completed
Opportunity for progression
If this role matches your skillset, we would love to hear from you!
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