Contract - Permanent
Hours - 37.5 hours per week
Base - York
Are you looking for a post based within our York Teaching Hospital Facilities Management team? Are you a strong team player, kind, friendly and motivated? Then we may have the role for you!
We are seeking an experienced and organisedClerical Officer Supervisorto join our dedicated Catering Department within the NHS. This role plays a vital part in ensuring the smooth operation of administrative processes that support our catering services, which provide high-quality meals to patients, staff, and visitors.
As a Clerical Supervisor, you will lead a small team of administrative staff and coordinate key clerical activities, including scheduling, data management, and communications, to ensure the department runs efficiently.
Please note this post is not eligible for a Certificate of Sponsorship.
• Supervise and support clerical staff within the catering department.
• Oversee administrative processes such as meal planning records, dietary requirement documentation, and ordering supplies.
• Monitor and maintain accurate records, ensuring compliance with NHS policies and procedures.
• Handle scheduling and rota management for catering team members.
• Provide general administrative support to the Catering Manager and team.
• Act as the first point of contact for internal and external inquiries, resolving issues or escalating as necessary.
• Conduct regular performance reviews and training for clerical staff.
About You
The ideal candidate will have a strong background in administration, excellent organisational skills, and experience in a supervisory role. You will be able to work collaboratively with a wide range of staff and have a keen eye for detail to maintain high standards.
Essential Skills and Experience:
• Previous experience in an administrative or clerical role, ideally within a healthcare or catering environment.
• Proven ability to manage and supervise a team.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and other administrative software.
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Knowledge of NHS policies and procedures is desirable
.
Our benefits
We offer a range of benefits to support our staff including:
· Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
· 27 days holiday rising to 33 days (depending on NHS Trust service)
· A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
· A variety of different types of paid and unpaid leave covering emergency and planned leave
· Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
· NHS Car Lease scheme and Cycle to Work scheme
· An extensive range of learning and development opportunities
· Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
YTHFM are currently funding level 1 membership of a Tailored Healthcare Cash Plan for all substantive Band 2 and 3 staff, on a trial basis and as a gesture of goodwill. This provides employees with access to a range of benefits, including refunding the costs of optical and dental services, physiotherapy, and wellbeing treatments, up to defined limits. This does not form part of our terms and conditions of employment and could be withdrawn at any time. We also offer discounted membership of Westfield Health’s standard Plan for staff on bank contracts or employed in Band 4 or above.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
This advert closes on Monday 3 Feb 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .