Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. This is a fully remote role with the expectation to commute to our London office once per month The Role As part of our team in Financial Lines, you'll have the chance to support your colleagues in delivering the quality service our clients expect from us at Howden. From handling new business applications to managing renewals and mid-term changes, you'll ensure that each customer's needs are met with the perfect coverage and pricing. Join us as we continue our mission as a force for good in insurance. What you'll do Organise and manage personal work activities to achieve team objectives and meet agreed targets Participate in team meetings, reporting on business progress within your area of expertise Manage assigned projects and contribute to other projects as required Review client documentation to ensure comprehensive and accurate information is presented for the quoting process Collate and communicate client requirements to ensure appropriate marketing of the risk Liaise with clients to resolve queries and respond to market and third-party queries as appropriate Produce high-quality market documentation, securing appropriate authorisations Take ownership for data entry, credit control, and chasing subjectivities when required Process data promptly and accurately on relevant systems to support client service and internal processes Maintain accurate and timely documentation for clients, ensuring proper organisation of records. Conduct due diligence/sanctions checks in line with company procedures Adhere to company policies, procedures, and obtain required authorisations Provide support and assistance to senior colleagues and/or their clients on request Deal with or refer client enquiries, renewals, and mid-term adjustments Who we're looking for A determination and willingness to learn about insurance process and the London market Experience in an account handling or technical role is desirable Excellent communication and interpersonal skills Ability to work well as part of an open and collaborative team Able to work independently and use initiative Flexible and able to meet tight deadlines/targets with good organisation skills Attention to detail and willingness to learn GCSE Maths and English (or equivalent) A levels (desirable) Attainment of the LLMIT (the Lloyd's and London Market Introductory Test) (desirable) Working towards or has attained ACII (although this is not critical) What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent