General information Job Title Credit Risk Analyst Ref 9229 Location Glasgow Department BAR - Credit Risk Financial Difficulties Business Area Banking Risk Working time Full-Time Date Published 05-11-2024 Closing date 20-11-2024 Serving our customers, communities, and planet a little better every day. Salary - Up to £47,500 annual bonus & benefits Location – Glasgow, Permanent Office Attendance- Our roles are hybrid, however you should be able to travel to our Glasgow or Edinburgh office, 1 day per week for this position. Closing Date - Applications will close on 20th November at 5pm. A chance to thrive We’re looking for an Analyst to join our Financial Difficulties team within Credit Risk at Tesco Bank, part of Barclays Bank Plc. You will mainly be responsible for identifying risks and opportunities to develop and enhance the Collections strategy utilising data to deliver analytical driven solutions as well as offering solutions to help customers in financial difficulties. This role will also involve using SAS and SQL to collate data, developing code and performing adhoc analysis across the financial difficulties function to ensure Collections strategies are working as designed and are delivering the most effective outcomes. You will be reporting into the Collections Strategy & MI Specialist working alongside a team of Analysts and Senior Analysts within Financial Difficulties. What you’ll be doing • Support the Fin Diff Specialists and Senior Analysts in maintaining and enhancing the Financial Difficulties collections strategy to ensure good customer outcomes are being achieved. • Provide analytical insights on any area within financial difficulties with a strong focus on Collections strategy. This may involve development of pre-existing code to support the specific data request. • Strong Risk Management, monitoring portfolio performance and ensuring key controls are developed and monitored which mitigate value stream risks from materialising. • Performance Management: Prioritise own workflow and ensure work is completed to the required standards of quality and timeliness; use performance management systems to improve personal performance • Recommendations: Provide information, recommendations and clarification on existing procedures, processes and precedents. We need you to have • An understanding and track record of using SAS/SQL (Beginner Level) and Excel (Intermediate). • Ability to manage the data management system with guidance from senior colleagues. This includes being responsible for developing or operating elements of the data management systems to deliver prescribed outcomes. • An analytical mindset to identify changes that may need to be made to ensure the organisation is in compliance with regulations as well as gathering, monitoring and analysing risk data. Involves using established risk management models, systems and protocols and working under direction. • Strong communication skills to help manage internal stakeholders by carrying out standard activities and providing support to others. And if you have any of these, even better • Experience in using Banking systems such as TSYS, Aperio, Nautilus • Experience in a Collections and Recoveries environment, working with Credit Risk and operational functions. We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us. What’s in it for you • Prepare for your retirement with our colleague pension scheme. • Private Medical Insurance (WL2) and virtual GP Service 365 days a year. • Performance related annual bonus. • Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more. • Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to 2K). As an added perk, we’ll give you a second card to share with someone else. • Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous paid paternity leave. • A place to get on - take advantage of our ongoing learning opportunities and training, to help you achieve the job and career you want. Everyone’s welcome We want all our colleagues to always feel welcome and be themselves at Tesco Bank, part of Barclays Bank UK Plc. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day. How to apply We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals. Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more Why Tesco Bank? We’re also a little obsessed with the future. Your future. Our future. That’s why we take development seriously; we want to help you thrive and evolve in your career. Tesco Bank is a place to get on, all colleagues have access to LinkedIn Learning and Abstract, from day one. It’s important to us that we make sure you’re supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together. All that hard work? Come and see it turned into something real, usable, and important to customers’ and colleagues’ everyday lives. At Tesco Bank, our products make things a little better for everyone.