Purpose Of the Role
To effectively supervise and provide line management for the day-to-day mobile operation of the contract engineering team/ supply partners, ensuring compliance with standards (mandatory, statutory, contractual) and the efficient operation of the contract’s Mechanical, Electrical, and Fabric services.
Key Responsibilities
* Provide leadership to the mobile engineering teams, ensuring delivery meets contract requirements and maintaining high levels of development and engagement.
* Ensure the efficient operation, maintenance, and repair of the sites' M&E Plant and Equipment and Fabric Services.
* Manage the customer CAFM System to monitor staff performance and service delivery.
* Ensure compliance with the customer's Quality Management System and manage Quality, Health, Safety + Environment responsibilities of the contract.
* Organise and carry out reactive repairs to the sites' M&E systems.
* Prioritise and complete reactive and Planned Preventative Maintenance tasks, reporting to the regional contract manager to ensure optimal service delivery.
* Ensure Planned Preventative Maintenance is carried out in line with task schedules and industry best practices.
* Supervise Specialist Supply Partners, including inductions, regular reviews, and actioning minor works listed on service report sheets in conjunction with the Regional Contract Manager.
* Formulate, assess, and validate Risk Assessments and Method Statements.
* Organise own tasks, materials, and quotations from suppliers for task completion.
* Attend company meetings or training courses as required.
* Address operational day-to-day requirements from clients or supervisors/managers.
* Conduct contractor monitoring audits.
* Raise and close out hazard reports in live environments.
* Follow operational processes to facilitate the efficient operation of the contract.
* Assist in creating innovative tools or ideas for contract maintenance.
* Adhere to and apply organisational policies and procedures.
Requirements
* Experience managing a hard-service facilities engineering team across a complex estate.
* Line management experience.
* Technical background in Mechanical, Electrical, or Fabric engineering.
* Experience in the retail industry (desirable).
Success Measures/Objectives:
* Meet/exceed contract SLA’s and KPI’s.
* Maintain high staff performance standards.
* Achieve positive engineer engagement scores.
* Manage QHSE responsibilities effectively.
* Ensure statutory compliance of the contract.
* Effectively and efficiently complete Planned Maintenance and Reactive works.
* Manage sub-contracted services efficiently as per schedule.
Accountabilities
* Report to a CBRE Managed Services Regional Contract Manager.
* Accountable to CBRE Managed Services functional heads as appropriate.
* Accountable day-to-day to relevant client contacts.
* Line management responsibility for a regional engineering team and indirectly for relevant sub-contractors.
* Contract Performance operational and QHSE responsibility.
Job Types: Full-time, Permanent
Pay: Up to £55,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Work Location: On the road
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