Project Manager with Digital Banking Operations and Artificial Intelligence AI
We are seeking a Project Manager with Digital Banking Operations and Artificial Intelligence (AI) Projects experience to join our Client a bank based in Central London.
As an AI project manager, you be responsible for overseeing and managing the implementation of AI projects within our digital banking operations.
Experience and Qualifications
* Previous experience in project management, preferably within the banking or financial services industry
* Strong understanding of digital banking operations and Artificial Intelligence AI technologies
* Proven track record of successfully delivering complex projects on time and within budget
* Project management certification (e.g., PMP) is a plus
* Bachelor's degree in a relevant field
Areas to Consider
1. Customer Service Enhancement
* Chatbots and Virtual Assistants: Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times.
* Sentiment Analysis: Use AI to analyze customer feedback and sentiment from various channels to improve services.
2. Fraud Detection and Prevention
* Real-Time Monitoring: Implement AI algorithms to detect and flag unusual transactions in real-time.
* Predictive Analytics: Use machine learning models to predict potential fraud based on historical data and behavioural patterns.
3. Loan Processing Automation
* Credit Scor...