Salary:Up to £65,000 (dependent on experience)
Location: Coventry
Reporting to: Group Information Security Manager
The Role:
Step up and take ownership of IT operations at World of Books. As IT Systems and Infrastructure Manager, you’ll lead a team of Engineers and Technicians, ensuring seamless IT services across multiple locations. From end-user support to managing third-party partnerships, you’ll have a direct hand in shaping our technology strategy while driving performance and efficiency. This is a fantastic opportunity to advance your career and make a real impact.
Key Responsibilities:
* Team Leadership: Manage and develop a high-performing IT team, fostering a culture of continuous improvement.
* IT Operations Management: Oversee IT services and support, continuously refining processes to enhance efficiency and performance.
* Strategic Planning: Align IT infrastructure and operations with business goals, managing key projects and ensuring on-time, on-budget delivery.
* Vendor Management: Lead relationships with managed service providers, ensuring they deliver on strategic goals.
* Automation & Innovation: Drive automation and implement industry best practices to optimize operations.
* Cybersecurity Collaboration: Partner with the Cybersecurity team to ensure compliance and protect IT assets.
Who We’re Looking For:
An experienced IT professional with leadership experience in IT service management, ideally within a warehouse or operations-heavy environment. You’ll be commercially minded, capable of driving IT strategy with a focus on efficiency and return on investment.
Key Requirements:
* Proven leadership experience in IT operations and team management.
* Strong background in end-user services, infrastructure projects, and WMS (preferred).
* Commercial acumen, with experience managing budgets and ensuring ROI on technology investments.
* Excellent communication skills, able to work with both technical and non-technical stakeholders.
* Experience managing large-scale IT projects and critical systems.
Our Values
At World of Books Group, our values underpin everything we do:
* We are One Team: Collaboration is at the heart of our success. We trust, respect, and invest in each other, never saying, “That’s not my job.”
* We Simplify, Move Fast, and Deliver Results: We focus on what matters, act decisively, and continuously measure our progress to maintain the highest standards.
* We are Customer Obsessed: We keep the customer at the centre of all we do, earning their trust and exceeding their expectations.
* We Protect the Environment: Sustainability is core to our mission—extending the life of books and reducing waste are just some of the ways we make a difference.
Why Join Us?
Lead our IT strategy and shape the future of our technology at World of Books. This is your opportunity to step into a leadership role, contribute directly to our success, and tackle exciting new challenges.
Location:
Based in Coventry, with a minimum of 3 days on-site and bi-weekly travel to our office in Goring-by-Sea.
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