Customers are at the heart of everything we do, and we’re excited to be looking for a new Scheduling Operations Planner to join our team to ensure our customers continue to receive a service second to none!
This is a six-month fixed-term role where you'll be responsible for planning and coordinating the working day of trade operatives, ensuring they receive all the information needed to carry out their works. Your goal will be to optimize diaries to maximum capacity with minimal travel, increasing productivity, reducing costs, and maintaining outstanding customer service, health and safety prioritization, and vulnerability considerations.
You'll work collaboratively with all stakeholders, including our customers, on a daily basis to deliver a seamless service. Remember, we don’t just want to do things the way they’ve always been done; we want to do things even better!
No two days will be the same in this role, so enthusiasm, a can-do attitude, and a genuine passion for always wanting to go the extra mile are essential.
If you want the opportunity to join a team as committed as you are to customer safety and satisfaction and want to make a significant difference to our organization that won’t go unnoticed by colleagues and customers alike, we want to hear from you!
Abri is a large housing provider that owns and manages over 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023, making the group a financially stronger and more resilient organization. To help deliver our services, Abri works with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.
We believe everyone has the right to a good quality, safe, warm, and sustainable home in a community where they can belong, grow, and thrive. We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.
1. We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most.
2. We’re investing in our communities to address local issues and create opportunities for everyone.
As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable, and better connected to our customers and local communities to meet their diverse needs.
More information about Abri and our strategic objectives can be found at www.abri.co.uk.
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