Job summary We are seeking a flexible and caring individual to join our dedicated team on The high dependency Unit at Manchester Royal Infirmary and help provide high quality care to our patients.The High dependency Unit is open 7 days a week and delivers critical care treatment to patients. We care for patients with various conditions, complex needs and diverse backgrounds. You will take responsibility for ensuring that the patient environment is fully prepared for the patient to receive care. This requires a flexible, calm approach and the ability to follow direction when needed. You will have the chance to work with a diverse patient group, meaning that the role can be very rewarding.You will have;Good communication and interpersonal skillsA genuine interest in patient careA friendly, open, empathetic and compassionate attitudeYou will be;Able to relate well with patients/clients/relatives/visitors/colleagues the multi-disciplinary team and the wider trust staff Main duties of the job To provide support to trained nursing staff in order to deliver a more timely and efficient service as part of the pathway for patients in critical care. The post holder will undertake duties that will allow more effective use of nursing time and will also contribute to the efficient running of the service. You will take responsibility for ensuring that all medical equipment is clean and well maintained and liaise with the domestic supervisors and staff to ensure cleaning is of a high standard, waiting areas are well maintained for patient and visitor use. You will take responsibility for ensuring the high dependency unit has adequate equipment and stock. You will undertake reporting any estates work and request for patient transport portering services. In addition, you will be responsible for assisting the team in continuous quality improvement work by undertaking audits on the Department. The role also entails keeping ward information boards up to date, and friends & family feedback is maintained. The post holder will also oversee the meal process to ensure all patients receive the highest standards of meals. This will also include completing a hot drinks round in both the morning and afternoon to ensure patients are offered hot drinks between meals. About us MFT is England's largest NHS Trust with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary. We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022. We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together. Date posted 28 October 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Per Annum (Pro Rata) Contract Permanent Working pattern Full-time Reference number 349-CSS-6556938C Job locations Critical Care Unit Oxford Road Manchester M13 9WL Job description Job responsibilities To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcingmft.nhs.uk. Were looking forward to hearing from you Job description Job responsibilities To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcingmft.nhs.uk. Were looking forward to hearing from you Person Specification Qualifications Essential Educated to GCSE level or equivalent NVQ Level 2 or equivalent qualifications Willingness to undertake professional development Knowledge and Experience Essential Experience of working in an acute healthcare setting Basic computer skills Experience of working within a hospitality setting? Experience of working within a hospitality setting Experience of ordering and stock control Person Specification Qualifications Essential Educated to GCSE level or equivalent NVQ Level 2 or equivalent qualifications Willingness to undertake professional development Knowledge and Experience Essential Experience of working in an acute healthcare setting Basic computer skills Experience of working within a hospitality setting? Experience of working within a hospitality setting Experience of ordering and stock control Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Manchester University NHS Foundation Trust Address Critical Care Unit Oxford Road Manchester M13 9WL Employer's website https://mft.nhs.uk/careers/ (Opens in a new tab)