Join a global leader in water technology as an IT Application Specialist, managing and optimizing key business applications like CRM and ERP. Work with internal teams and external partners to ensure seamless operations, drive system enhancements, and support innovation. Client Details working for an innovative, global company that specializes in cutting-edge water technology-transforming spaces through intelligent design, sustainability, and smart solutions. With a strong presence in over 22 countries and a reputation for excellence, they are seeking an IT Application Specialist to join their Global IT Team and support their business applications Description Key Responsibilities Support & Maintain - Manage and customize core business applications (CRM, PIM, ECM, ERP). Incident & Change Management - Provide 2nd level support, coordinate 3rd level support, and document processes. System Enhancements - Implement system adaptations, conduct testing, and drive optimizations. Collaboration & Training - Work with internal teams, key users, and external partners to enhance IT performance. What We're Looking For Experience in IT application support, ideally with Microsoft Dynamics 365 Customer Engagement. Knowledge of SAP ERP (preferred). Strong problem-solving & customer focus - You love tackling challenges and delivering top-tier solutions. Initiative & Teamwork - You can work independently while thriving in a collaborative environment. Profile What We're Looking For Experience in IT application support, ideally with Microsoft Dynamics 365 Customer Engagement. Knowledge of SAP ERP (preferred). Strong problem-solving & customer focus - You love tackling challenges and delivering top-tier solutions. Initiative & Teamwork - You can work independently while thriving in a collaborative environment. Qualifications IT-related qualification (e.g., Apprenticeship, HND, Degree in Computer Science/IT). Certifications such as Microsoft Certified: Azure Fundamentals, AWS Cloud Practitioner, ITIL Foundation are a plus Job Offer Why Join? Work with a leading global innovator in water technology. Be part of a team that values creativity, sustainability, and excellence. Career development, training, and exposure to cutting-edge technologies.