The role is responsible for the effective and efficient operation of the Data Centre facility in its entirety ensuring client MSA & SLA's are achieved.
Main Function
* Data Centre Management:
o Comply to working methods ensuring all SLA's and MSA's are achieved.
o Management of data centre infrastructure to provide concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime.
* Compliance:
o Maintain compliance in accordance to all relative policies and procedures.
o Meet agreed inter-departmental OLA (Operational Level Agreement).
o H&S Monitoring and corrective action to meet statutory compliance, SLA's and good business practice.
* Critical System Management:
o Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA's and SLA's are achieved.
o Conduct working methods to maintain agreed PUE levels.
o Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines.
* Data Centre Ethics:
o Ensure compliance is maintained incorporating industry best practices.
o Ensure data centre facilities standards are enforced and maintained.
o Ensure data centre cleaning standards are enforced and maintained.
Key Performance Areas:
* Preventative and reactive maintenance of all building infrastructure systems.
* The maintenance and coordination of generators, UPS’s, Chiller plant and air-conditioning, switchgear etc services.
* Maintaining the Building Management Systems and monitoring of all equipment.
* The power reticulation of all equipment in the building.
* Overseeing new installations and the supervision of all Building Services Contractors.
* Ensure reliability/maintenance of all equipment in buildings and building infrastructure.
* Self-performing of first line repairs on electrical, plumbing and other building systems.
* Responding to calls logged in the building i.e.: power tripped, new plugs installed, pipe leaking, etc. based on the level of priority.
* Ensuring that all control of works are in place and adhered to.
* Performing building inspections and audits.
* Maintaining thorough and accurate records of daily activities, equipment status, and operating parameters.
* Must be pro-active, helpful, able to use initiative and must be willing to work extended hours.
* Must be willing to travel.
* All activities performed on time.
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