Job summary We are looking to find a perfect fit for our current team- an experienced practice manager who wants to work in a high achieving practice with a superb local reputation. We expect the candidate to be forward thinking, a great team player, have excellent communication skills, openness to working collaboratively with other colleagues in the Primary Care Network whilst retaining the essence of the practice. The current practice manager is taking early retirement at the end of June. There is an excellent Assistant Manager in post to assist and guide. We welcome practice visits to meet our team Main duties of the job We are looking for a full time manager, working 37 hours over 4 days- Wednesday would be the day off for a mid week break. The practice has a dispensary, approximately 50 staff and two sites. The new manager would need to take charge of all areas of HR ; strategic planning; finances; Estates and working and planning with the 5 GP Partners. About us We are a friendly, supportive team based in Whalley situated in the beautiful Ribble Valley. 5 partners, 4 salaried GPs, ANP, 5 nurses, 2 HCAs, and a large reception and admin team, we are also a long standing training practice for GP training. We also have a housebound nurse team attached to the practice for our care home and housebound patients. WE also have a PCN team that work with our patients, including a pharmacist, pharmacy techs; and a physio. We also have an onsite dispensary at both sites- to give all of our patients a good quality experience at the surgery. The team work well together, making the surgery a harmonious place to work. We have a highly productive working relationship with the practices within our PCN. A high QOF achiever we pride ourselves on constantly striving to improve the patient experience. Date posted 12 March 2025 Pay scheme Agenda for change Band Band 8a Salary Depending on experience Contract Permanent Working pattern Full-time Reference number A0046-25-0000 Job locations 42 King Street Whalley Clitheroe Lancashire BB7 9SL 42 King Street Whalley Clitheroe Lancashire BB7 9SL Whalley Road Sabden Clitheroe Lancashire BB7 9DZ Job description Job responsibilities The role includes: Strategic planning with the running of the practice Finances and financial planning VAT claims for the dispensary Working with the accountants to submit pension updates to PCSE Organising and planning all HR within the practice Planning PLTs Working with the other managers and PCN Managers to achieve the PCN DES Ensuring compliance for estates and manage any estates projects Take administrative management over all enhanced service and GMS contract submissions Job description Job responsibilities The role includes: Strategic planning with the running of the practice Finances and financial planning VAT claims for the dispensary Working with the accountants to submit pension updates to PCSE Organising and planning all HR within the practice Planning PLTs Working with the other managers and PCN Managers to achieve the PCN DES Ensuring compliance for estates and manage any estates projects Take administrative management over all enhanced service and GMS contract submissions Person Specification Experience Essential Experience of working with the general public Experience of managing accounting procedures including budget and cash flow forecasting Experience of working in a healthcare setting Experience of managing large multidisciplinary teams Experience of performance management including appraisal writing, staff development and disciplinary procedures Experience of successfully developing and implementing projects Experience of workforce planning, forecasting and development Desirable NHS/primary care general practice experience Relevant health and safety experience Knowledge and skills Essential Ability to exploit and negotiate opportunities to enhance service delivery Excellent communication skills (written, oral and presenting) Strong IT skills (generic) Excellent leadership skills Strategic thinker and negotiator Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment Effective time management (planning and organising) Ability to network and build relationships Proven problem solving and analytical skills Ability to develop, implement and embed policy and procedure Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions Desirable Knowledge of the EMIS system Qualifications Essential Good standard of education with excellent literacy and numeracy skills Desirable Educated to degree level in healthcare or business Leadership and/or management qualification AMSPAR qualification Person Specification Experience Essential Experience of working with the general public Experience of managing accounting procedures including budget and cash flow forecasting Experience of working in a healthcare setting Experience of managing large multidisciplinary teams Experience of performance management including appraisal writing, staff development and disciplinary procedures Experience of successfully developing and implementing projects Experience of workforce planning, forecasting and development Desirable NHS/primary care general practice experience Relevant health and safety experience Knowledge and skills Essential Ability to exploit and negotiate opportunities to enhance service delivery Excellent communication skills (written, oral and presenting) Strong IT skills (generic) Excellent leadership skills Strategic thinker and negotiator Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment Effective time management (planning and organising) Ability to network and build relationships Proven problem solving and analytical skills Ability to develop, implement and embed policy and procedure Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions Desirable Knowledge of the EMIS system Qualifications Essential Good standard of education with excellent literacy and numeracy skills Desirable Educated to degree level in healthcare or business Leadership and/or management qualification AMSPAR qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Sabden & Whalley Medical Group Address 42 King Street Whalley Clitheroe Lancashire BB7 9SL Employer's website https://www.whalleysurgery.nhs.uk (Opens in a new tab)