Lewes District and Eastbourne Borough Councils Service Area: Service Delivery Base: Lewes and Eastbourne Title: Customer First Resolution Team Advisor Grade: C Contract: Permanent Salary: £24,286 An exciting opportunity has arisen within our Income Maximisation and Welfare team for a Rents Advisor and a Revenues Advisor. Your main purpose will be to collect and maximise income in line with our policies and procedures. Proactively engage with our customers across multiple channels, offering support and advice to requests and queries. The successful candidate will have current or recent experience in a customer contact area and have a good level of IT competency. We offer an excellent package of benefits including: Competitive starting salary £24,286 Full training Career development opportunities Enrolment in the Local Government Pension Scheme Hybrid working A generous annual leave entitlement starting at 26 days annual leave per year and increasing with service Employee benefits including free eye test and flu vaccination Discounted membership at local leisure centres Cycle to Work salary sacrifice scheme Confidential Employee Assistance Programme Closing Date: Wednesday 27 th November at noon.