Deputy Team Manager Nights - Residential Services Hours of Work: Monday – Sunday (as per contract of employment). An average of 43 hours per week. Shift: 7:45pm – 8.00am 3 days on, 3 days off over a 6-week rota. This may change on occasions due to holiday cover and the needs of the service. Salary: £33,540 per year Holidays: 5.6 weeks per annum including statutory Bank/Public Holidays We are looking for an enthusiastic and organised individual who: Has a Level 3 in Health and Social care. Is a good problem solver who can think creatively. Has the ability to enjoy a challenge and maintain a positive mental attitude. Is reliable and consistent. Is self-motivated person. is a confident decision maker. What we offer: 5.6 weeks annual leave including statutory Bank/Public Holidays (pro rata). Free DBS. Membership of a 24hr Wellbeing Employee Assistance Program. Staff Incentive Scheme. Free British Sign Language Levels 1 and 2. Personal and Professional development training. Career Progression. Enhanced Company Pension Scheme. Subsidised onsite restaurant. Enhanced salary for Bank Holidays. Eye Care vouchers. High Street discounts. Death in service benefits. Free uniform provided. Medicash. Wellbeing days. Closing date for entries: 10am Friday 31st January 2025. You can access the BSL version of this advert and the job description on our website. You can also speak to one of our team in Residential Services for an informal chat in British Sign Language for more information on this role. For an application pack including Job Description please contact us here: recruitmentdeafway.org.uk www.deafway.org.uk We look forward to hearing from you. Job Title: Deputy Team Manager (Nights) Accountable to: Team Manager/Operational Manager Job Purpose: As part of the Residential Services Management Team, provide operational shift management on a day-to-day basis across different services as required. Promote independence and deliver high quality person-centred care to assist residents in working towards their self-identified goals. Responsible for ensuring a safe environment and delivering an effective support service that meets the needs of residents. Promote and assist in the provision of an environment that is culturally and linguistically appropriate to the needs of Deaf people. General Duties: Ensure all work complies with current legislation, organisational policies and standards. To maintain clear and accurate records in line with Deafway policy and procedures. Work effectively as part of a team and support all colleagues as required. Build positive relationships with staff and maintain the team ethos. Deputy Team Manager Duties: Be prepared to cover the roles and responsibilities of Team Managers during their absence. Promote good practice and challenge bad practice by working alongside and supporting support workers. Take responsibility for ensuring the shift is running smoothly and confirm that the tasks delegated to staff are carried out. Effectively communicate with the Team Manager and inform them of any issues as they arise, including details of any actions taken. Observe and report any potential problems and concerns relating to the welfare or wellbeing of residents, including safeguarding concerns. Respond to any emergencies and support colleagues as required e.g. medical emergencies, challenging behaviours. Oversee keyworker system for allocated residents, providing a safe and interactive relationship that guarantees they have the best quality of life we can offer. Responsible for completing medication rounds safely, effectively, in a timely manner, and in accordance with Resident’s Care Plans. Complete accurate written reports, as requested, for any events which could lead to potential Safeguardings or investigations. Attend multi-agency meetings including case reviews and CPA meetings alongside, or in the absence of, the Care Manager. Assess and mentor support workers to maintain their professional development. Conduct supervisions with support workers in accordance with timelines set. Contribute to new staff inductions, assisting with training and completion of probation handbook. Cover other Deputy Team Manager absences, as requested. Support Duties: Provide assistance with personal care in accordance with the residents’ care plans e.g., assistance with bathing, washing, dressing, when required. Provide daily living skills needs and support and encourage residents to carry out every day essential tasks where appropriate. i.e. laundry, keeping their room clean, cooking. Support residents in accessing local services and resources in the community to develop independence and fulfilment in all aspects of life. Attend and participate in staff meetings. Health & Safety: Assist in promoting and maintaining own and others’ health, safety and security as defined in the Health & Safety Policy. Provide and maintain a safe and secure environment for residents, reporting any concerns directly to the team manager or maintenance. Conduct routine health and safety checks and report any issues identified. Use appropriate infection prevention and control procedures, maintaining work areas in a tidy and safe way and free from hazards. Equality and Diversity: Support the equality, diversity and rights of residents and colleagues. Act in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Deafway procedures and policies, and current legislation. Respect the privacy, dignity, needs and beliefs of residents and colleagues, behaving in a manner which is non-judgmental. Learning and Development: Complete all mandatory training and professional development implemented by Deafway as part of this employment. Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and professional development. Participate in supervision sessions. Take responsibility for own development, learning and performance. Miscellaneous: To undertake any other task(s) as required that relate to the purpose of the job. About Deafway: Deafway was established for the relief of people who are D/deaf. Firstly for those resident in Lancashire and secondly those resident in the rest of the United Kingdom and elsewhere, in particular by assisting and supporting their equal access to and participation in all aspects of society. 'Working to achieve equal access and opportunity for people who are D/deaf'