Queensview Medical Centre currently has a vacancy for a Receptionist to join our friendly team.
Previous experience in a GP surgery is preferred.
Salary: £11.80 per hour
Hours: 25 hours per week, 1.30-6.30pm Monday - Friday
Duties and Responsibilities:
To be an integral part of the reception team, responsible for undertaking a wide range of administrative duties to support the clinical provision within the Practice. The responsibilities for this role will require a confident and polite person who will be comfortable working to multiple demands and priorities in a busy GP Practice.
The main duties include:
* Process and effectively navigate patients to the appropriate healthcare professional or service depending on the presenting condition.
* Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately.
* Book appointments as per practice protocol.
* Ensure that all messages for doctors are recorded and passed onto the relevant doctor.
* Respond to all queries and requests for assistance from patients and other visitors.
* Ensure efficiency of appointment system and monitor flow of patients into consulting and treatment rooms.
* Deliver an efficient and high-quality front of house and reception service.
* Ensure reception and waiting areas are kept neat and tidy.
* Liaise with all members of staff, GPs, and outside organisations.
* Complete mandatory training as required and attend PLT meetings.
* Complete opening and closing procedures as per practice policy.
* Other roles as required to maintain accurate patient information.
System One user skills are essential.
Job Types: Part-time, Permanent
Benefits:
* Company pension
* On-site parking
Schedule:
* Monday to Friday
* Overtime
Experience:
* GP surgery experience: 1 year (required)
Work Location: In person
Reference ID: QMC 3
#J-18808-Ljbffr