The post holder will work as part of the Ansdell Medical Centre Medicines Management team supporting the GP’s, the Practice Senior Pharmacy Technician and the Medicines Management Assistants.
The post holder will provide specialist medicines advice and technical assistance to implement and maintain high quality, cost effective prescribing and reduce medicine related risk to patients.
The post holder will support the development of a safe, cost effective, efficient practice repeat prescribing system through reviewing, improving and implementing medicines management processes in liaison with the medicines management team.
The post holder will be responsible for helping the practice to deliver the agreed changes required to meet prescribing targets set for the practice.
The post holder will also be a contact point for medication related queries from pharmacies, nursing homes, and other health care professionals, to improve the accuracy of patient medication records and help deal with any patient-related medication queries as appropriate.
The post holder will be responsible for other allocated tasks such as clinical audits as required and will liaise closely with the GP’s to co-ordinate Medicines Management work plans.
Main Duties and Responsibilities:
General
* Carry out work to identify patients suitable for medication changes in line with the Medicines Management work plan to support QOF, prescribing targets and CCG projects and subsequently make those changes with the agreement of the GP, e.g: dose optimisation, formulary switching.
* Assess prescribing data using practice clinical computer systems and patient records, highlight any recommendations and implement changes if required, to ensure patients’ medication records are up to date.
* Liaise with patients, practice staff, GPs, care home staff and community pharmacists in all aspects of medication reviews and prescribing queries to improve the pharmaceutical care of patients.
* Support medication review and medicines reconciliation. Work to gather information to support the practice pharmacist/doctor/nurse carrying out medication reviews or clinical audits.
* Implement initiatives to reduce waste and improve medicines compliance.
* Implement service changes relating to prescribing to ensure best practice is adopted in accordance with local guidelines, legislation, safety updates e.g NICE, MHRA.
* Under the direction of the GPs, assist with medication changes from hospital letters and medicines reconciliation for new patients.
* Highlight any medication errors/queries and report any concerns to the GPs to support local clinical governance structures eg datix reporting.
* To assist the GP’s with any searches, data collection and letter production required for prescribing changes or drug alerts.
* To provide information and answer technical medicines management queries from healthcare professionals and members of the public.
Communication
* Effectively communicate information directly to public on appropriate use of medicines either verbally e.g. queries, campaign events, medication reviews, or in writing e.g. letters to patients about changes to medication in line with audit outcomes, patient information leaflets/posters.
* Ensure all information regarding medicines management is distributed to all healthcare professionals within the practice.
* Assist the induction of medical students/ registrars, giving them a brief overview of the practice prescribing policies and guidance available.
* Establish effective working relationships with practice staff.
* Communicate effectively with patients and carers.
* Recognise people’s needs for alternative methods of communication and respond accordingly.
Analysis and data management
* Monitor activity and report progress on medicines management initiatives relating to national and CCG prescribing targets.
* Monitor prescribing of medication through clinical audit, national and local prescribing reports.
* Produce prescribing reports for feedback to the practice.
Research, Development and Audit Support
* To organise the data collection and searches required for all audits being carried out for medicines management priorities and ensure they are submitted on time.
* Collate and interpret results from audits undertaken, make recommendations for review and prepare regular reports on progress to the practice.
* Implement changes or training after audit, to a range of health care staff.
Health & Safety
* Promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, to include:
* Using personal security systems within the workplace according to practice guidelines.
* Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
* Making effective use of training to update knowledge and skills.
* Adhere to all aspects of the Health & Safety at Work Act and Control of Substances Hazardous to Health (COSHH) regulations, ensuring good hygiene, cleanliness and a safe environment in the dispensary.
* Reporting potential risks identified.
* Maintain the integrity and security of the practice by admitting only authorised personnel.
Confidentiality
* In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
* In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
* Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Equality and Diversity
* Support the equality, diversity and rights of patients, carers and colleagues, to include:
* Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
* Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
* Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
* Participate in any training programme implemented by the practice as part of this employment, such training to include:
* Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
* Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
* Strive to maintain quality within the practice, and will:
* Alert other team members to issues of quality and risk.
* Assess own performance and take accountability for own actions, either directly or under supervision.
* Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.
* Effectively manage own time, workload and resources to deliver effective medicines management within the practice.
· Implement training and education in response to individual practice needs.
Contribution to the Implementation of Services
* Contribute towards specific medicines management projects within the practice.
* Contribute to the development of practice policies, standard operating procedures and guidance.
* Participate in audit where appropriate.
This job description is not exhaustive and covers the key duties and responsibilities of the role only. Any other duties as required by the Practice Pharmacy Technician, GPs, Practice Manager, Assistant Practice Manager and Operations Manager.
Job Types: Full-time, Permanent
Pay: £14.70 per hour
Expected hours: 37.5 per week
Benefits:
* Free flu jabs
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Experience:
* Pharmacy: 3 years (preferred)
Work Location: In person
Application deadline: 04/11/2024
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