An incredibly exciting opportunity has opened at IMS Property Group, where we are looking for a Group Administrator to join our dedicated and conscientious award-winning sales and letting agency, mortgage brokerage, and property investment group. Perfect for an ambitious and driven property professional who wants to get involved in managing their client’s real estate portfolios, balancing the end-to-end tenancy life cycle, and seeing all lettings/Estate agency activities right through to completion. You’ll support the management of anything from a single unit or a group of apartments to houses or buildings in different locations or located on an estate. Part of a small but mighty team, we have big growth plans over the next 12 months, and this role is integral to our client value proposition as clients come to IMS for expertise and a bespoke and high-quality service tailored to meet all their property needs. For you to excel in this role, you’ll need to: Support the end-to-end tenancy management for a portfolio of properties (and all lettings activity) including onboarding of new landlords, and tenants and progressing of tenancy applications, in line with process and regulations. Setting and collecting rent and other fees from tenants. Act as the tenancy point of contact and provide relationship management. Handling Property inspections. Managing the property finances, by processing invoices, keeping accurate records. Maintaining the property and ensuring regular building upkeep by addressing tenant complaints, completing repairs, and coordinating any maintenance schedules. Ensure safety and regulatory compliance. Administer all customer and admin support concerning their client’s properties such as advertising units, negotiating lease terms, completing tenancy renewals, and issuing deposit returns. (This list is not exhaustive) We are looking for someone with: A confident and professional manner. Strong customer service and organisational skills and A positive attitude and be resilient when under pressure. Strong working knowledge of IT/ Word and other relevant computer software, including Microsoft Office. Excellent communication skills. The ability to work well as part of a team. Flexibility with the ability to work under minimal supervision. Strong negotiation skills. They must have: A full, clean UK Driver's license and access to a car/vehicle to attend properties and inspections Monday- friday. Preferred but not essential: Experience working in the lettings and property sector. Knowledge of the property and real estate market. What we can offer you in return: 24 days annual leave Bank Holidays pro rata Company pension scheme Clear career progression A positive and sociable culture Access to our CEO, a former Apprentice star, Princes Trust Ambassador, and panellist on SKY TV’s Property Question Time and Property Elevator Free on-site parking (with an electric charging point) Office location in walking distance to Bicester village Opportunities to take part in charitable events. If this sounds like the opportunity you have been waiting for, send your CV to our Branch Manager, Victoria at victoriaimspropertygroup.co.uk and tell us why you are right for the role.