We are looking for Regional Service Engineer to join our expanding Field Service team, supporting our installations throughout the UK.
Job Description:
You will be inspired by a job that challenges you to be proactive and part of a team. Customer Service is our top priority and speed of response, expertise and knowledge are critical success factors. This is a great opportunity to work with the leading supplier in the sector.
Main duties and responsibilities:-
* Provide end-to-end technical support, service and breakdown response
* Onsite technical support
* Servicing of lifts and other products
* End user training (operator level)
* Job Requirements:
* Strong experience in field engineering positions including installing and servicing bespoke lifts, integrated systems and standard equipment
* Knowledge and experience of installing and operating lifts in specialist material environments e.g. food/pharmaceuticals etc
* IT Knowledge - Microsoft Office and an understanding of drawings and specifications
* Self-motivating personality that can independently manage service territory, customer contact and company information
* Good communication and interpersonal skills and passion for excellent customer service
* Regional coverage with some UK travel sometimes necessary