Job Description
As a Collections and Delivery Driver for DPD, you will serve as a crucial point of contact for our customers. Your role is instrumental in upholding our commitment to exceptional service and timely parcel handling. This position requires a valid C1 licence, DQC, and CPC, along with 12 months of relevant experience.
Key responsibilities include:
1. Commence daily operations at the depot, assisting with the systematic loading of parcels.
2. Execute a predetermined delivery and collection schedule, typically encompassing 50-60 stops within the designated area.
3. Utilise provided equipment, such as the Sack Barrow/Hand Truck, to safely manage heavier items.
4. Maintain a high standard of professionalism and courtesy during all customer interactions.
5. Adhere strictly to delivery timeframes and operational protocols.
6. Ensure the secure and efficient handling of all parcels throughout the collection and delivery process.
7. Promptly report any issues or discrepancies encountered during the course of duty.
8. Uphold DPD's reputation through consistent demonstration of our service standards.
This role demands a strong sense of responsibility, excellent time management skills, and an unwavering commitment to customer satisfaction. The ability to work independently while adhering to company procedures is essential.
Qualifications
Essential Qualifications:
* Valid 7.5T (C1) licence
* Driver Qualification Card (DQC)
* Certificate of Professional Competence (CPC) accreditation
Critical Attributes:
* Demonstrated commitment to delivering exceptional customer service
* Proven ability to meet stringent deadlines and adapt to changing circumstances
* Consistent record of exceeding performance expectations
* Professional demeanour with excellent interpersonal skills
* Adept at multitasking and resolving complex issues efficiently
* Physical capability to manage heavy lifting, loading, and carrying tasks
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Health Kiosks visiting every location
* Vitality at Work
* Free On Site Parking
* Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
* Milestone Days off to celebrate with your family and friends
* For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today