Service Advisor / Car Dealership
Start: ASAP
Location: Oxford, OX5
Pay: £12 per hour
Contract: 3 Months
Hours: 45, Monday to Friday 8am-6pm, Weekly Pay
The Role
Point of contact for customers whose vehicles are in for servicing, MOT's and repairs.
Keep customers informed of progress and advise of extra work if required.
Booking in vehicles for recalls.
Letting customers know vehicles are ready for collection.
Organise car loan bookings.
Process payments for the services required.
Be the first point of contact when customers enter the establishment and ensure they have a warm and welcoming introduction.
Communicate with customers through various platforms to update them on the status of their vehicle, as well as making them aware of any extra work needed and upselling any additional products.
Work effectively with a team of highly skilled technicians to prioritize customers' wants and needs whilst adhering to a demanding schedule.
Build personal relationships with customers, ensuring they feel heard and valued throughout their experience with the company.
If this vacancy is of interest to you, apply now and a member of our resourcing team will be in touch. Alternatively, you can send your up-to-date CV directly to our recruiting team on the email below.
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