NEW VACANCY! (PT3192)
ACCOUNT MANAGER - PRINT
SOUTH YORKSHIRE
Salary: £Open (Depending on experience) + Pension + 25 days Holiday + Bank Holiday
Hours: Monday To Friday 9:00am - 5:00pm, Officebased
Our client is a dynamic and forward-thinking company specializing in print, web print and direct mail. They are committed to delivering top-quality services and ensuring excellent customer experiences. As part of their continued growth, they are seeking an Account Manager to manage customer relationships, coordinate job bookings, and liaise between departments to ensure seamless operations.
The Account Manager will be responsible for handling client communications, booking jobs, and working closely with MIS, technical teams, and other internal departments to ensure smooth service delivery. This role requires strong organisational skills, excellent communication abilities, and a customer-focused approach.
Key Responsibilities
Booking & Managing Jobs - Schedule and coordinate jobs efficiently, ensuring they are processed correctly and on time.
Customer Communication - Act as the primary point of contact for clients, handling inquiries and providing updates on ongoing work.
Liaising with Departments - Work closely with MIS, technical teams, and other internal departments to facilitate job completion and resolve any issues.
Maintaining Records - Keep accurate documentation of customer interactions, job bookings, and service requests.
Problem-Solving - Address customer concerns proactively, ensuring satisfaction and retention.
Process Improvement - Identify opportunities to improve internal processes for better workflow and service delivery.What they are Looking For
Experience in account management, customer service, or a related role.
Strong communication and interpersonal skills.
Ability to multitask and manage workload effectively in a fast-paced environment.
Experience liaising with internal teams, particularly MIS and technical departments.
Proficiency in Microsoft Office and CRM systems.
Problem-solving mindset with a proactive approach.If you have the relevant experience and are looking for an exciting opportunity in a creative and fast-paced environment, apply now by sending your CV