Location: Reading
Hours: Full-time, 08:30 – 17:00 (flexibility required during peak periods)
We are looking for a Team Leader to join a small team in the West Reading. You’ll oversee the day-to-day operations of a small, fast-paced customer team and will play a pivotal role in managing and delivering orders, logistics, and face to face customer relations. This role requires hands-on involvement, including physical work and team leadership during peak times.
Key Responsibilities:
Check orders via company systems, maintain accurate records, and address customer queries
Manage stock, ensuring accurate inventory tracking and timely deliveries
Monitor courier services, produce reports, and coordinate international shipments
Handle clearances and deliveries, including documentation and casual staff coordination
Drive vehicles (up to Luton van size) and lead teams of temporary workers at school sites
Maintain and utilize customer and school databases, producing reports as needed
Ensure sufficient stock levels and manage rental stock inventory
Check and maintain operational equipment
Follow and update standard operating procedures to improve efficiency
Assist in managing the Gold Care process, including coordination with laundry services and repacking
Oversee IT systems, filing, and supply management
Key Skills & Requirements:
Flexible and able to adapt to varying workloads
Strong leadership skills to manage te...