Client Services Manager (Team leader) Weston Super Mare, Somerset Permanent, full time (37.5 hpw) Salary £26,164 to £29,000 pa depending on skills and experience and great benefits including Health Cash Plan plus on-call shift payment of £14.30 per session Home, a place where you belong Want to lead a team that really cares and empowers customers to live their best life?Join us as our Client Services Manager and lead our Westonteam to deliver person centred housing related support and make it a Great Place to Work for our colleagues Youll manage our service which house's young people leaving care and experiencing homelessness.Youll based at our Young Peoples service in Weston Super Mare. As this is a 24-hour youngpeoples service Ofsted registered service (accommodating 8 young people), an understanding of the new regulations would be helpful but training can be given. A passion for working with children leaving care and understanding their needs is desirable. Typical day as a Client Service Manager Leading our team of support workers and coordinators, youll help us deliver our person centred, efficient, quality housing support services to our customers aligned to our contracts Youll coach your team and manage individual and team performance Youll be a Safeguarding lead for the team, and oversee the health and safety checks and risk assessments are completed and recorded Youll promote the service, ensuring that its visible and accessible to referring agencies and self-referring customers and promote our brand in the community Youll ensure the quality of the service evidenced by KPIs and customer satisfaction surveys, and empowering customers and colleagues alike Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the top ten Great Place to Work in the UK You have Great people skills, ability to communicate and understand where people are in their life The confidence to challenge behaviours that are not aligned to our values, and the ability to advocate for your customers Ideally, youll have experience of leading a team, and have the knack for empowering and developing others Experience of delivering support in a housing or care environment A vehicle is not essential for this role but if you have one and do need to use it to get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review. Our team Looking for a job where you really belong? Where you can be, well you Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. Youll join our team, who come from different walks of life and are here to support you as you make yourself at Home Job details Flexible working hours as this is a 24-hour service, and the role will require you to work on a rota. This will be mainly Mon to Fri but there may be occasion when a weekend shift may be required. Able to use technology. Youll need an Enhanced DBS check done and we pay for that. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best.Together we make Home Group a great place to work Whats in it for you? 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course), when youre ready for the next step in your career, you can grow with us Colleague wellbeing really matters to us. There are a number of tools and support available to help you when you need them. Explore our benefitsin detail on our website. Find out more Click APPLY NOW to see ourClient Services Manager job description, find out about? us and forhelp to apply.Sometimes we close a job early, so dont delay or you might miss out. Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at