Groups & Events Manager - Knightsbridge, London About Jumeirah & the Hotel: For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity. Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination restaurant La Maison Ani. About The Job: To work closely with and communicate effectively with hotel sales team to support sales and marketing plan objectives. To conduct site inspections, and client entertainment as required Attend and chair meetings as required, including but not limited daily and weekly event sheet meetings and group meetings. To utilise Delphi and Opera systems in accordance with Jumeirah standards, procedure and best practice. Personally meet key event organisers during events in-house. Undertake post-event follow-up calls to address feedback and solicit re-books or other booking opportunities. Ensure all written communication is in line with brand standards. Perform any reasonable task as required by your line manager or the department head. Ensure a high degree of personal skills, accuracy, attention to detail and positive attitude. To report for duty punctually following the grooming guidelines. To maintain a high standard of personal appearance and hygiene. About You: Software competencies – Microsoft Office programs (Intermediate | Advanced) Proficient in English or preferred local language (written and verbal) Knowledge of additional language (Desired) Commercial acumen Negotiating and relationship-building skills Results driven About The Benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry. This includes (but not exclusively): From Start Date: Extra Holiday for significant birthday (21, 30, 40, etc.) Life Insurance Nest Pension Jumeirah Perks Website Access – Discounts F&B and Spa Treatment Discounts One and a half times pay for work during bank holidays Dry Cleaning of uniform or Business attire Meals on Duty Employee Assistance Program Wellness Benefits – Chiropodist, Flu Jabs, and more Taxi Service After Hours Social Events & Recognition Programmes Ongoing Training & Development 6 Months’ Service: Jumeirah Discounts –Stays in other Hotels Cycle Scheme Internal Transfer Scheme Eye Test & Discount for VDU Users Dental Cash Back Plan 2 Years’ Service: Group Pension Plan with enhanced contributions Income Protection Scheme