Who are Azets
Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices!
We are a top ten accountancy firm in the UK and are the number one largest SME practice.
*PLEASE NOTE, THIS ROLE IS A 12 MONTH FTC*
The opportunity
The Administrator within the Learning & Development, Professional Qualifications team supports trainees through key accountancy qualifications and exams, including ICAEW, AAT, ICAS, ATT, CIOT, and other professional qualifications. This role involves advising students, managing administrative tasks, and coordinating various aspects of the student program to ensure smooth operation and student success.
Day to day duties
* Assist in the delivery of the Azets UK Trainee Program.
* Support the wider team in managing the inbox and answering questions relating to the professional qualifications
* Manage administrative tasks related to the relevant qualifications such as course scheduling and booking.
* Maintain strong working relationships with professional bodies to ensure high service levels.
* Distribute updates from professional bodies and training providers to the team, students, and managers.
* Ensure monthly reports from professional bodies are received and communicated effectively.
* Adopt a customer-centric approach to build and maintain meaningful relationships with managers, students, and apprentices.
* Proactively handle high volumes of queries and offer ongoing support.
* Conduct regular communication with students, including support surgeries for students and managers.
* Work with external training providers and institutes to maintain high service levels.
* Collaborate closely with regional HR teams to resolve any issues that arise.
What are we looking for?
* Ability to build knowledge quickly in this fast-paced environment
* Experience working in a fast-paced team contributing to everyone’s success
* Strong customer service experience and skills
* Strong proactive and can-do attitude
* Good planning and organising skills
* Ability to make logical, reasoned decisions based on available information
* Excellent written and verbal communication skills
* Previous experience working in a further education environment would be advantageous but not essential
* Supplier management experience would be advantageous but not essential
What's in it for you?
Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more. You can find out more about how we reward our colleagues - Careers | Rewards And Benefits | Azets UK
Interested in hearing more about Life at Azets