Sainsburys Bank - Travel Money Manager
Why join us
Joining Sainsbury's Travel Money team as a Travel Money Manager offers an exciting opportunity to lead and inspire a team across multiple locations and deliver exceptional customer service. With a focus on providing expert advice on travel money to customers and driving business performance, you will have the chance to bring out the best in your team and contribute to their personal and professional development. As part of a well-established and trusted brand, you will benefit from an organised and supportive work environment, while also having the autonomy to make independent decisions and handle challenging situations. If you are a proactive and resilient leader with a passion for delivering excellent customer service and have previous managerial experience, this role will enable you to thrive and contribute to the growth of the business.
What you'll be doing
As the Travel Money Manager for Sainsbury's, you will be responsible for the performance of 3 to 5 Travel Money shops within your designated area. This role requires you to lead by example, engaging with customers, providing expert advice on travel money, and promoting our travel money products to enhance their holiday experience. You will set targets for your team, monitor their performance through observations and regular reviews, and provide constructive feedback and coaching to help them develop their potential. Operationally, you will follow procedures to minimise risk, protect assets, and ensure compliance with relevant policies and legislation. Additionally, you will build professional relationships with Sainsbury's colleagues, develop marketing ideas, and provide regular performance updates to the Area Manager. Your strong leadership skills, positive outlook, and passion for delivering excellent customer service will enable you to bring out the best in your team and drive the business forward. You will demonstrate effective communication, organisational efficiency, and attention to detail gained from previous managerial or team-leading roles, preferably within a foreign exchange, travel agency, or banking environment.
Who you are
As a Travel Money Manager for Sainsbury's, you are a proactive and resilient leader with a strong passion for delivering excellent customer service. With your experience in foreign exchange, travel agency, or banking environments, you possess the knowledge and skills necessary to effectively manage the performance of multiple Travel Money shops within a designated area. Your ability to lead by example, set targets, and monitor team performance allows you to drive the business forward while providing constructive feedback and coaching to develop your team members. Organised and efficient, you excel in prioritising a busy workload, ensuring compliance with policies and legislation, and managing costs within the bureau. With your strong analytical and problem-solving skills, attention to detail, and excellent communication abilities, you consistently deliver exceptional results and maintain professional relationships with colleagues.