The Company: My client is a leading international provider of smart devices, offering a range of high-quality smartphones, tablets, laptops, and wearables to the UK.
The Role: They are seeking a Head of Retail to join their London Team, responsible for retail strategy planning and execution, training management, field force management, retail GTM, call centre management, store image management.
Job Description:
* Retail strategy planning: partnership with GTM and sales team to build up retail strategy and be responsible for retail strategy execution.
* Retail GTM: responsible for retail Go-to-Market, promotion, price adjustment, and life cycle management. Consolidate Retail internal and external resources, integrate strategy, and execute; guarantee the consumer experience of the product and retail sales target achieved. Build the demand and delivery process of retail product resources of the business department to improve operational efficiency.
* Call Centre Management: responsible for shaping the success of our brand's call center partners, developing, and delivering engaging training programs that reflect our brand values but ultimately drive sell-out of our focus models.
* Training management: responsible for internal and external field force (FF) training, lecturer management, course customisation and development, management on training projects and training assessment, excellent case publicity, and management on the related expenses.
* Field force management: responsible for optimisation of the stores mapping (with the support of the agency), managing the organisation of the field force team.
Requirements:
* Bachelor's degree with at least 8 years’ experience in Sales & Retail management.
* Capable of understanding the requirements of retail business and developing retail strategies.
* The ideal candidate should have strong experience in consumer electronics, especially on product promotion, traffic design, retail events, etc.; experience in mobile phones is preferred.
* Abilities required in one or more professional skills: retail shop management, retail marketing, field force management, and retail training.
* Strategic and analytical thinking on retail marketing for improving brand market share.
* Strong team management skills and a positive can-do attitude.
* Strong communication & interpersonal skills.
About the job:
Contract Type: Permanent
Salary: £90,000 - £130,000 per annum + % of TCV
Come join our global team of creative thinkers, problem solvers, and game changers. We offer accelerated career progression, a dynamic culture, and expert training.
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